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701 North Michigan Avenue, Chicago, IL 60611, United States of America
May 17, 2015
May 16, 2015
눉Check in staff slow due to answering phones often, including while in the middle of taking care of me! Overnight parked my vehicle! When picking up, my ticket was stamped with checking in on the 10th, when I actually checked in on the 11th, causing delays. When they did deliver the car, it was the wrong vehicle! Causing much more delay!
눇Location and look/feel of property
May 16, 2015
눉No water in a four star hotel; gym was closed, restroom is outdated with luxury from the 90'S. Elevators were very busy and painted black to avoid extra cost-also outdated; older but clean carpet.
눇Comfort, nice layout, good channels; very friendly staff, excellent location. Would consider revisiting.
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