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401 South Meridian Avenue, Oklahoma City, OK 73108, United States of America
January 3, 2016
눉My key did not work. It took staff 20 min to acknowledge me through the line to correct the key incident on top of an an animal piss smell. Then someone was supposed to walk me to my room and I waited another 15min. When I got to my room, there was 1 vent that cycled through smoke filled air into my vacant room, so much that I needed a fan immediately. Room was outdated from the 80s with cigarette burns on the tables. A locked door that could access the room next door if needed (creepy) I gathered menus from the lobby and was looking them over before I decided to finally check out the bathroom. When I flipped on the light there was a bedbug on my shower curtain!!! I immediately called the lobby and demanded a manager. She offered another room, in which I declined. Why would I want another bedbug infested room?? She said she would send someone up to "CONFIRM the FINDINGS" as if it may have been something else (and if it were it, I assume, would forfeit the refund). The maintenance man confirmed it was a bedbug and basically said it hadn't been there long because it "SQUISHED easily and wasn't FAT" which meant it hadn't fed recently. The manager could not give my cash back since I paid with a card. And the refund would not go back on my card until tuesday since this was new yrs eve. So hopefully it goes back on with no issues. Please don't waste you're money on this establishment. The website pics are so deceiving and look nothing like this facility.
눇I liked that I could make a reservation online. However; it really didn't matter, because the check in time was just as lengthy.
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