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125 East 50th Street, Midtown East, New York City, NY 10022, United States of America
August 15, 2016
August 9, 2016
눉Pillow was uncomfortable. It would be easy to offer a choice of different pillows, eg an extra soft pillow in the closet in case the over-firm one was not suitable for someone. Blackout curtains that covered the edges would have been useful. I indicated with my booking that I would arrive at three; however the room was not ready at that time.
눇The air conditioning was excellent. It was 69 when I arrived and I changed it to 74. It adjusted quickly and maintained that temperature well. The room-service food was excellent and the service was prompt and courteous. (Although the food was expensive.)
August 11, 2016
눉The hotel is over priced for the price you pay. Some of the staff are totally inexperienced like the concierge. They misguide you and are not very informative about the city. Additionally, the hotel lacks in hygiene. I expected that I would find it very clean and flawless like every other five star hotel. Instead, I found pubes on the faucet of the shower/tub & I didn't even use it or come close to it! As such, my experience with the hotel was revolting.
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