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  5. Reviews of Cleveland House Inn

Reviews of Cleveland House Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

27 Clarke st., Newport, 02840, United States of America

#24 of 31 B&Bs and inns in Newport

Guests' Choice

Review Score

Based on 406 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.5

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2024

    9.0
    A convenient location with tons of character and lovely people.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 5 nights

    The only thing we reflected on about our room was having a vent in the restroom to vent the shower, and possibly some rugs on the hardwood floors. But may have only been our room. So I can't say that's an issue for everyone.

    When we got to the inn we couldn't believe how in the heart of everything in Newport it was, and the off-street parking was a definite bonus. We were greeted by the friendliest innkeeper who walked us through everything and even gave us a couple of sets of keys to check out different rooms and choose the one that suited us best. The rooms were clean and had everything we needed for our visit. Was the inn brand new, no, and it did show some signs of wear, but if you want an experience in town that is unique, convenient, with great people and character, this is the place. We stayed for 5 days, and even though it was off-season, had a wonderful time.

    Stayed in April 2024

  • Reviewed: January 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room with Spa Bath
    • Stayed 1 night

    Our room right at top of stairs, and not well sound proof, could hear everyone coming and going. Bathroom a little run down, could use updating.

    Cheap and easy, parking was no issue

    Stayed in January 2024

  • Reviewed: January 1, 2024

    9.0
    Great character and charm!
    • Leisure trip
    • Couple
    • Cleveland King
    • Stayed 1 night
    • Submitted from a mobile device

    We should have stayed longer!

    Great location, easy walking distance. Rick is wonderful and helped make our stay even better

    Stayed in December 2023

  • Reviewed: October 19, 2023

    7.0
    Met my expectaations fully.
    • Business trip
    • Solo traveler
    • Cleveland Queen
    • Stayed 1 night

    The location in such a nice part of Newport and the excellent breakfast were the best things about my stay.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    7.0
    Good location
    • Leisure trip
    • Solo traveler
    • Cleveland Queen
    • Stayed 2 nights

    Windows were a little old and thin so there was a draft.

    Great location, comfortable bed, friendly and helpful staff.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    • Leisure trip
    • Couple
    • Cleveland Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: September 26, 2023

    9.0
    Management couldn't have been more accommodating!
    • Leisure trip
    • Couple
    • Cleveland Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    If the mall and major food store were closer, but no big deal!

    Location, Location Location!Easy walk to marina, stores,restaurants!

    Stayed in September 2023

  • Reviewed: September 25, 2023

    9.0
    Cleveland house great, booking.com bad.
    • Leisure trip
    • Couple
    • Cleveland Queen
    • Stayed 2 nights

    Booking.com - when I booked I did understand that it was non cancelable (with the proviso that they would get with the location to see if cancellation was ok). I put in the request online (since I could not find a number for Booking.com to speak to a person). I never heard anything back even after a second request. So will never use Booking again. Will can the lodging directly.

    Have been to the property numerous times and they are always great and they we very accommodating when we had to cancel with a future credit since I could not get a response from Booking.com. Breakfasts are good and the location is convenient to town (less than 5 min walk) and on a quiet street.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    9.0
    I loved Room 303, impeccably clean and comfortable, Rick was very accommodating.
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 2 nights

    I can't think of anything I did not like about my stay.

    I stayed in 303. a nice corner view. The housekeeping was impeccable, super clean. I could control my room's air conditioning. It was quiet. The wifi was good, I did some work while I was there. I prefer a light breakfast rather than a big, cooked meal, which was offered. My breakfast was filling, coffee and cold water as I wished all day. The best thing about my stay was that Rick accommodated me with early check in and late check out. My car was in the shop and I had to wait for the repairs a couple of days. He was very friendly and gracious. I would definitely book this Inn again.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    Overall experience was good. Would have been excellent with a few changes as noted.
    • Leisure trip
    • Couple
    • Cleveland Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    The room needs some updating. Paint peeling on ceiling and walls patched in some places but not finished. Staff did not explain that clean linens, towels were available on request. We expected the room to be cleaned daily and linens changed

    Locstion was excellent. Parking on site. Easy access to all attractions. Rooms were clean. Bed comfortable. Staff offered first floor room due to spouse’s disability which worked out well.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    7.0
    Great location. Not luxurious/high end, but met our needs
    • Leisure trip
    • Couple
    • Cleveland Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Older building; could use a few upgrades

    Great proximity to waterfront and Thames Street area.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    7.0
    Great stay, we got a free upgrade and the staff was helpful and friendly staff.
    • Leisure trip
    • Couple
    • Cleveland Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was not as comfortable and was in need of new firmer pillows

    Location was very convenient and walkable

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Room was clean, overall good experience
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard to navigate stairs

    Close to center

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Cleveland Queen
    • Stayed 1 night
    • Submitted from a mobile device

    It is an old historic inn in a great location near beaches and walking distance to restaurants and shopping. It was exactly what we expected. We love Newport!

    Stayed in August 2023

  • Reviewed: August 21, 2023

    9.0
    Great location, friendly staff!
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    The gentleman at check in was so nice from the moment we got there! Coffee in the morning was a wonderful perk!

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Good value for a great location in Newport
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small room and bathroom and the sink had a slow drain

    Great location, very nice staff, good breakfast

    Stayed in August 2023

  • Reviewed: July 16, 2023

    8.0
    We had more than adequate rooms. The owner charge to make sure we were comfortable. This was a perfectly fine and safe a
    • Leisure trip
    • Family with young children
    • Cleveland Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Just a little sad around the edges. Not quite really clean. Could have used small things like a nicer shower curtain, a clock by the bed, nightlight in the bathroom. I wish they had explained that parking would be complicated. It was free, which was great, but challenging to navigate.

    Owner and staff are helpful. It was safe and everything worked. Breakfast was right next door. Relative to other places it was not expensive.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night

    There was no way to open a window in the room as I liked fresh air particularly at night.

    The Cleveland Inn was a pleasant place. My room was nice and there was a good breakfast cooked to order. Parking was very convenient and the location near the harbor and restaurants was great.

    Stayed in June 2023

  • Reviewed: June 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Cleveland King
    • Stayed 2 nights

    Unfortunately the mattress was very hard. It’s just that I prefer a soft mattress. We did not have a TV in the room, but only needed to ask and we received one.

    Location was excellent, a block or two to the water front. Old Victorian house and room were very pretty. Friendly and accommodating staff. Free breakfast was limited, but not a problem for us. Enjoyed our 2 day stay.

    Stayed in June 2023

  • Reviewed: June 18, 2023

    7.0
    Great location
    • Leisure trip
    • Couple
    • Cleveland Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Got the upsell when we arrived which no one needs. Could hear other guests coming and going from the room.

    Great location and comfortable bed.

    Stayed in June 2023

  • Reviewed: June 10, 2023

    9.0
    It’s a friendly and convenient location.
    • Leisure trip
    • Couple
    • Cleveland Queen
    • Stayed 1 night
    • Submitted from a mobile device

    some lights didn’t seem to work

    friendly and helpful staff, free breakfast, interesting location.

    Stayed in June 2023

  • Reviewed: May 22, 2023

    9.0
    Great location for a long weekend
    • Leisure trip
    • Couple
    • Cleveland King
    • Stayed 1 night

    The room could have used blackout curtains.

    The room at Cleveland House was clean and comfortable. We were very happy with the location, being walking distance from shops, restaurant, and Bowen's Wharf.

    Stayed in May 2023

  • Reviewed: May 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Cleveland Queen
    • Stayed 1 night

    Breakfast is ok, we don’t like that there is a designated / certain time that you can have it.

    Great location, walking distance to shops, stores

    Stayed in May 2023

  • Reviewed: May 8, 2023

    9.0
    excellent service and the king suite was a great room!
    • Leisure trip
    • Couple
    • Cleveland King
    • Stayed 2 nights
    • Submitted from a mobile device

    windows didn’t have screens so couldn’t open them.

    the location, the staff member Rick was absolutely amazing, caring, and his entire goal was to make sure we were happy and content. he made us feel special, and was very helpful as well.

    Stayed in May 2023

Showing 1 - 25

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