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110 S Washington Street , Berkeley Springs, WV 25411, United States of America
August 14, 2016
눉Our room (queen room, first floor of the West building) felt and smelled very damp. When we arrived, the a/c was set very cold (61) and we reset it at 72 but the cleaning service put it back down to 66, Im not sure why. The room was also painted a chalk-white -- ceiling and walls all same color, with white bedspreads and almost zero decor -- so it felt cold and institutional, like a hospital at best. Mostly though, the air in there was the problem, it felt unhealthy. The spa on the fourth floor was great and has a gorgeous view but that is unfortunately marred by the fact that you look down onto the roofs of the lower part of the building, and the roof shingles are mossy, moldy and rotting. This is a little unnerving.
눇The staff were very nice. The location is fantastic. The main building has a very nice, historic, friendly ambiance. The spa services were excellent.
August 10, 2016
눇Lovely room; nicely decorated. Comfortable bed. Ate dinner the first night in the Parkview Restaurant and it was so good we went back the second night. Good service and great food.
August 11, 2016
눉Better access to sockets for chargers. Why sockets near ceiling?
눇Bed comfy but too high. TV remote didn't work. Good AC. Loved bathroom. Access to park perfect.
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