660 Albany Shaker Road, Albany, NY 12211, United States
#4 of 39 hotels in Albany
Guests' ChoiceBased on 559 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.1
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 14 April 2024
Judge
United StatesThe bed was not as firm as I would like. The coffee maker needs bottled water. The sink water is strongly chlorinated. The coffee in the restaurant was terrible. Go with Green Mountain Coffee Dark Magic. More flavorful. And doesn't taste watery..The shower water pressure was weak. More expensive than other hotels. I will probably explore other locations to compare against. But I am willing to try another visit just because of the staff.
Staff! Very helpful and super friendly! I liked the water station at the registration desk. I liked the shower height.
Stayed in April 2024
Reviewed: 13 April 2024
Stephen
United StatesClean room and comfortable bed
Stayed in April 2024
Reviewed: 13 April 2024
Samantha
United Statesfood was great! room and facilities were super clean
Stayed in April 2024
Reviewed: 12 April 2024
Mikhail
United StatesClean, courteous staff
Stayed in April 2024
Reviewed: 10 April 2024
Philip
United Stateswe could not get the wifi to work
We had a good dinner when we were too road-weary to go farther a field.
Stayed in April 2024
Reviewed: 8 April 2024
Jah
United StatesThe pool wasn’t very big
It was big and nice views
Stayed in April 2024
Reviewed: 1 April 2024
Travis
United StatesWas so gorgeous for my close friends wedding
Stayed in March 2024
Reviewed: 6 March 2024
Gregory
United StatesBar area understaffed !! The people who did work there were excellent and efficient , however more staffing is needed . Great
Beautiful , clean and fresh facility .
Stayed in March 2024
Reviewed: 4 March 2024
Gaetano
United StatesEverything was great
Excellent value for such a nice hotel
Stayed in March 2024
Reviewed: 20 February 2024
Benita
United StatesEVON WAS an incredible host on the phone as well as in person
Stayed in February 2024
Reviewed: 2 February 2024
Nancy
United StatesThe hotel knew nothing about your website that said breakfast was $8.00, and dinner was $25.00 each.
Breakfast was delicious.
Stayed in January 2024
Reviewed: 19 January 2024
Jean
United StatesN!A
Loved the room and lounge
Stayed in January 2024
Reviewed: 8 January 2024
John
United StatesBeautiful, clean. Just overall awesome place
Stayed in January 2024
Reviewed: 20 December 2023
Mary
United StatesOur stay was too short😢
Everything was exceptional just like it always is.
Stayed in December 2023
Reviewed: 14 December 2023
Lynn
United StatesAverage hotel stay
Clean and convenient.
Stayed in November 2023
Reviewed: 4 December 2023
Aivy
United StatesEverything was great
My room was super clean and the staff were wonderful
Stayed in December 2023
Reviewed: 4 December 2023
Donald
United StatesI was happy with everything
Nice clean hotel, very friendly staff, quiet
Stayed in December 2023
Reviewed: 1 December 2023
Sharon
United StatesAfter traveling for 6 hours it was so nice to have a full service restaurant in house open ( open late into the evening) with a good selection from appetizers to entrees. We loved not haveing to leave the hotel in search of dinner. Also again having a hearty breakfast before getting on the road was a wonderful amenity. The staff at the front desk and the entire restaurant staff were friendly and helpful.
Stayed in November 2023
Reviewed: 30 November 2023
S
United StatesLove the atrium
Stayed in November 2023
Reviewed: 6 November 2023
April
United StatesNo breakfast, limited parking
Large and beautiful
Stayed in November 2023
Reviewed: 5 November 2023
D
United StatesThe sheets/blanket could've been softer.
Bed was very comfortable and the size of the bathroom was great
Stayed in November 2023
Reviewed: 1 November 2023
Kemper
United StatesThe pillows were too firm for my liking.
The room was very clean and the bed very comfortable. The shuttle service to/from the airport was very good.
Stayed in October 2023
Reviewed: 1 November 2023
Fred
FranceNothing.
Excellent restaurant as part of the facility. Wonderful spacious rooms. Helpful staff.
Stayed in October 2023
Reviewed: 28 October 2023
Dwight
CanadaThe green space for pets was lovely.
Stayed in October 2023
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