I was in room 1509 the lady that clean the room didn’t dusk beside the bed or the wood in the bathroom, she need to be retrained m, that’s really said for the price you charged for the rooms, homeless people asking for money

Front desk very nice and friendly

Stayed in March 2024

Paying for parking.

That the hotel was secured can't enter without a key card.

Stayed in February 2024

A bit overrated

Location

Stayed in February 2024

Breakfast choice was a bit limited during the long weekend after Thanksgiving. Only the cafe was open with a limited menu

My room was ready when I arrived at 7am in the morning (I informed the hotel of this when booking). They offer to extend my checkout time at no additional cost. The staff was very helpful and friendly. My room and bathroom (with a bathtub) were spacious and equipped with many amenities, such as an advance coffee machine and an in-room safe large enough to store a 16-inch laptop. The bed was comfortable. Additionally, my room had a nice view of the streets . WiFi was good. The hotel is located in the heart of downtown and right next to the Peachtree Center Station on the MARTA subway's Red and Gold lines. This gives you a direct connection to Hartfield Airport and the High Museum of Art. The Atlanta Streetcar also stops right in front of the hotel. Centennial Olympic Park, home to the Georgia Aquarium and the National Center for Human and Civil Rights, can be reached by streetcar or a 10-15 minute walk. Hotels in the US are generally not cheap. But this hotel offered a reasonable price with good value for money

Stayed in November 2023

Very clean, secure

Stayed in August 2023

Needs a little upgrading.

Downtown, Great staff, Confortable.

Stayed in February 2023

the bathroom did not have a fan, and the room did not have a fridge for leftover food from dinner or the bottles of wine we purchased

Walking distance to so many places in downtown ATL! I loved not having to call an Uber

Stayed in November 2022

There was some hair in the bathroom floor that hadn’t been adequately vacuumed up before we checked in.

The location is awesome, the room was nice, and the bed was comfortable. Antoinette at the front desk was so kind, friendly, personable, and professional.

Stayed in November 2022

No fridge for my insulin and the valet charge

Everything

Stayed in October 2022

The size of room.

The location was great for walking with close by restaurants, and very helpful staff.

Stayed in August 2022

Although security was good at the hotel, the neighborhood has many homeless relentlessly requesting assistance. Some have obvious mental issues.

Location and staff.

Stayed in July 2022

They needed to help with parking, other than saying there was a $45 valet parking. I drove around and save $15 parking it myself, but the next morning passed nearby parking for $10 instead of the $30 I paid. Also, found a used washcloth at the top of the shower screen.

It was a small but nice room, near elevator and ice machine. The staff was a pleasure to work with and made issues easy.

Stayed in July 2022

The lighting in the bathroom was inadequate and the valet was slow

The location was excellent. The staff was excellent, friendly and informative. The room was was quite and the comfortable

Stayed in May 2022

location

Stayed in April 2022

Bed could have been a bit more comfortable (it was a bit soft) and it would be nice to have a choice between very firm and softer pillows.

Location was great. Room was clean and comfortable but a bit small. The bed was a bit too soft, but sleepable. We were able to book another room pretty easily for some last minute family that was joining us with some great advice from one of the front desk staff members. Love that check out is 12pm.

Stayed in May 2022

No fault to anyone but they are short staffed. Valet takes a little while.

Staff was super nice. Location in the heart of downtown. Love the Valet parking because its pretty hard to navigate and know where to park your car downtown. The rooms were really cute and clean. The view was great. Ice machine, wireless chargers and bluetooth speakers. Would definitely stay again

Stayed in March 2022

rooms too small

Esthetically pleasing, but the rooms are super tiny.

Stayed in March 2022

The room was clean, and the bed was very comfy! The shower could need a little maintenance but other than that, everything worked and looked decent. Good value for the money I paid for staying almost a week.

Stayed in April 2022

paying to park in a parking garage

Stayed in April 2022

couldn’t order room service or drinks

clean, nice, cozy

Stayed in April 2022

Old facilities eg. scratches on the doors, uncleaned windows. No daily room cleaning service, and expensive breakfast at the bistro.

Good location, next to the MARTA and the Streetcar. Olympic Park within walking distance (10 mins).

Stayed in March 2022

High cost valet parking

Bed

Stayed in February 2022

As a small business with limited funds, I am very upset and disappointed that Booking.com charged me nearly or over double the cost of what the Ellis would have charged had we booked direct with them through Marriott. Requesting an adjustment.

As a small business with limited funds, I am very upset and disappointed that Booking.com rates were nearly double (or over double) the cost of what the Ellis would have charged if we booked direct with them through Marriott. Requesting an adjustment.

Stayed in January 2022

Not having a refrigerator or microwave

Location

Stayed in November 2021