Choose your preferred language. We speak English (US) and 42 other languages.
3601 Ironbound Road, Williamsburg, VA 23188, United States of America
June 15, 2016
June 14, 2016
눉Despite a 4:00pm check-in time, our apartment wasn't ready until after 5:30pm and it was not very clean - used dental floss on the floor, no toilet paper in bathroom, kitchen counters grimy. The apartment is obviously aging and was in need of updating - furniture, carpet and HVAC system. It was almost impossible to cool the apartment down, especially the bedrooms which only had one vent each. Our biggest disappointment was the hard resort sell of the staff. We opted not to pick up information about the resort at check-in because we were running late and had tired kids. Also, we had no intention of sitting through a presentation and certainly were not there to purchase a timeshare. We were telephoned in our apartment several times throughout our visit and asked to come to a presentation despite our informing the staff that we were not interested. One staff member got annoyed with us and said that "Powathan is a resort, not a hotel. You are expected to attended a presentation". If Powathan is going to fill unbooked timeshare apartments by advertising online (like with Booking.com), then they have to treat those particular guests as if they are staying in a hotel, in my opinion. Powathan was not comping us a room, we paid $550 for three nights, so we did not feel obligated to listen to a sales pitch. My family was there for a funeral, not a vacation, and I found the continued hard sell quite intrusive.
눇The apartment was spacious, well appointed, and quiet and the grounds were pleasant to stroll around. The pool area was clean and inviting.
June 15, 2016
눉Where our deck was all we could see was woods .when Iturned in my keys at the service desk, I told one young lady, about the TV and shower she didn't even apologize. She said I'll send maintenance to check it
눇The way the two room Uint is set up.but we had no TV in the master bedroom, also the shower didn't work
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!