231 Broadway, Saratoga Springs, NY 12866, United States of America
Based on 383 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
9.2
Value for money
8.5
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Caroline
AustraliaBeautiful old world characters n charm
Stayed in April 2024
Reviewed: March 1, 2024
Lori
United States of AmericaFood, drinks and live music in the bar area was excellent!
Stayed in February 2024
Reviewed: January 29, 2024
Stephen
United States of AmericaBed very comfortable
Stayed in January 2024
Reviewed: January 26, 2024
George
United States of AmericaNeeds some TLC
Historic and quaint well located.
Stayed in January 2024
Reviewed: December 14, 2023
Philip
United States of AmericaWifi was great with my cellphone, my chromebook had trouble staying connected. I was told that sometimes chromebooks have had trouble.
Room, bed.
Stayed in December 2023
Reviewed: December 6, 2023
Donna
United States of AmericaThe staff was very friendly. The location was excellent, easy walk to the center of town. The breakfast was outstanding!
Stayed in December 2023
Reviewed: November 30, 2023
Anne
CanadaThe room is too dark, just two small lamps, leaving half the room quite dark. You couldn’t sit in the chairs and read.
I like its location,the restaurant and the room is quite cozy. I also like its historic qualities.
Stayed in October 2023
Reviewed: November 30, 2023
Paula
United States of AmericaMaybe a continental breakfast, but not a big deal to pay $10 for a nice breakfast in a nice dining room.
The bar and music were superb on a Saturday night!
Stayed in November 2023
Reviewed: November 27, 2023
Carina
AustraliaGreat entertainment
Stayed in November 2023
Reviewed: November 22, 2023
John
CanadaNo issues
Love the classic features of the hotel. The breakfast was reasonable in cost. The rooms were clean. Fantastic stay!
Stayed in November 2023
Reviewed: November 21, 2023
Gerald
United States of AmericaHistoric building, showing some age in upstairs corridors, but that comes with the historic charm I guess.
Breakfast was excellent, fresh food and pastries and a charming dining room, very kind staff. Great location, and easy parking. Nice period furnishings. Coffee maker and fridge in room. Easy check in and out. All was prepared as expected. Great value in an expensive town.
Stayed in November 2023
Reviewed: November 2, 2023
Allana
CanadaThe staff was amazing. Love the flavored water and coffee station in the lobby and the parting gift of fudge. Staff in the kitchen was very accommodating for a vegetarian diet in the breakfast buffet. The location is fabulous. Walking distance to everything. The building has great charm. It needs a bit of upgrading but overall it felt comfortable and so friendly and a was unique experience to be in such a historic Inn that feels very well loved.
Stayed in October 2023
Reviewed: October 21, 2023
Chris
United States of AmericaThere was an air conditioner left in the window, so the room was drafty and got a lot of noice from the Main street.in general the hotel is very antique and rustic, which is okay, but needs an update, especially the bathrooms.
Good location, very nice staff. Had parking and walking distance from the town. Antique decor, pretty comfortable to sit around at the main areas.
Stayed in October 2023
Reviewed: October 18, 2023
Tina
United States of Americahallways are a little musty and our room has a lot of street noise. windows are very thin.
Breakfast area was beautiful and the breakfast option was so nice to have. really unexpected and quite tasty.
Stayed in October 2023
Reviewed: October 17, 2023
Lisa
United States of AmericaOne day our room was not made up, not a big deal, but after a day out, to come back to a unmade bed was a little unwelcoming.
Comfy bed. Love the location, we were able to walk just about everywhere. Staff was pleasant and the Inn is so quaint- one o the oldest active inns in Saratoga since the 1800s.
Stayed in October 2023
Reviewed: September 20, 2023
Kenneth
United States of AmericaAny negatives about this inn would be a nit.
Charming, historic building, well preserved.
Stayed in September 2023
Reviewed: September 10, 2023
Melissa
United States of AmericaRoom furnishings were definitely a bit outdated, which is fine and part of the charm of the hotel, but the carpets were old, dirty and desperately need to be replaced. Also, there are only window air conditioners, which made the rooms cool enough on a couple days that I was there and the temperature was in the high 70’s and cool at night. I can’t imagine staying there when it’s very hot.
Staff was very pleasant and accommodating! Good location and great rate.
Stayed in June 2023
Reviewed: September 9, 2023
Kelly
United States of AmericaIt’s a wee old but to be expected because it is a historical building
Location , historical
Stayed in September 2023
Reviewed: August 29, 2023
Robert
United States of AmericaThe hotel needs a top down refurb. It is clean and doesn't smell like old places some time do. The issue is go for the ambience and the age of the hotel or go stay at a Holiday Inn Express.
The bed and the bedding was comfortable. Breakfast we very good. A/C units per room made it feel great in the room. The staff are extremely friendly.
Stayed in August 2023
Reviewed: August 28, 2023
Lou
United States of AmericaNothing
The breakfast and location were great
Stayed in August 2023
Reviewed: August 25, 2023
Linda
United States of AmericaLocation made it easy to walk
Stayed in June 2023
Reviewed: August 22, 2023
John
United States of AmericaThe elevator slow
The room
Stayed in August 2023
Reviewed: August 19, 2023
Stephanie
United States of AmericaLoved it! Very authentic Saratoga vibes! Great breakfast! Awesome staff!!
Stayed in August 2023
Reviewed: August 14, 2023
Melissa
United States of AmericaThe pillows are horrendous. They were so bad I couldn’t sleep and I ended up having to switch to one of the ornamental pillows that are used for decoration.
When we arrived, the room was not ready yet, but they also upgraded us to the cottage area because they were pretty sold out which was really nice of them. It was a great. Even though the room was not ready yet, they were able to accommodate me to get ready for a wedding we what had to be at. The girls at the front desk really went out of their way to help us. The breakfast is really great.
Stayed in August 2023
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