Choose your preferred language. We speak English (US) and 42 other languages.
841 Collins Avenue, South Beach, Miami Beach, FL 33139, United States of America
May 31, 2016
눉When we first arrived we couldn't even find it. We called and called so our reservations wouldn't be cancelled. The number on the web page kept going to a disconnected number. When we finally found the right place we were greated by the staff saying our reservations didn't go thru. But we were luck because they had two more bed. Yay us, right? How lucky. The first day we didn't have hot water, which is fine. That night we got no sleep. Because of snoring loud loud snoring. Sounded like a chain saw. So we decided to head to the roof! We slept on the roof! Until it started to rain. So we went back inside. Oh and we didn't get blankets till our second night which we had to go ask for them. Anyways we come back inside and the snoring was so bad. This happened two nights in a row! Sleeping on the roof with a sheet. Then we decided to leave as we went to check out we simply asked to check out early. The first thing they say to us is you can't get a refund because you booked reservations. How funny because when we first arrived it didn't go thru but we were lucky to get the last two beds! We didn't even ask for refunds we asked to check out early! Just because it was mentioned that was the reason we weren't getting refunds I simply told the guy it was funny because our reservations didn't go thru and we were luck to sleep there. Then he went on to say well your not paying for a room ur paying for a bed to sleep on and boasted about how he was the manager. Well congratulations on being a manager, your customer care sucks! Five stars to the cleaning lady tho she was very nice!
May 27, 2016
눉Those drawer lockers need ball bearings for smoother opening.
May 19, 2016
눉Little noisy at night
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!