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137-72 Northern Blvd, Queens, NY 11354, USA
15 August 2016
눉The location is obviously a bit far from Manhattan. The bathroom shower heads are over the sink which make showering complicated -- but it's still one of the best uses of space for a hotel we've seen in New York (and we've stayed in our fair share of hotels in New York over the past 3 years!)
눇The beds are super comfortable and it's EXCELLENT value for money in New York. The rooms aren't the cramped holes you usually get in New York (unless you book the Grand Hyatt or equivalent!) and the toiletries and everything is great! Great design, would definitely stay here again!
14 August 2016
눉The compact room is too compact. No windows - which was unexpected and surprising as a risk factor. Hardly any room around the bed. The bathroom is badly designed- shower flows onto the sink when used. Water flowed into the bedroom. Upgraded to The King Room with spa, however, wi-fi was not working and there were insects in the room. Upgraded to Deluxe King Room with balcony, however, the Air Conditioning was constantly noisy.
눇Modern. The supervisor was understanding and efficient in sorting out the problems.
15 August 2016
눉Unbelievable - having alerted the front desk that we would be checking out early morning we were shocked to see there was no staff at the desk when we came down just before 5 am. He turned up after 20 minutes and apologised. The security officer was not made aware how to contact him if required. We had to wait to get our deposit back and this caused us to miss our flight.
눇Neat and clean. The staff at the front desk ( on arrival ) and the bar were very good.
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