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305 West Austin Street, New Braunfels, TX 78130, United States of America
November 26, 2015
눉The room was above us was rented. The noise through through the ceiling Was very loud. You could hear every step in the room above us. The noise from above woke us several times during the night.
눇The room was clean and close to downtown. The a group of deer was out side our room and several wild geese.
November 24, 2015
눉Very old, wasn't updated
November 25, 2015
눉Booking.com did a horribl job at posting pics of the place. It was very run down,old,smelly,out dated and unsafe. I was very disapointed with what I saw. I called front desk and they told me that alot of people complain about the same thing as us. I could of overlooked all that had it just been my husband and I but we had our 3 little girls whom we had told we were going to a neat hotel that looked like a cabin. They had oreviously seen the pics online with me while I booked the hotel. And even they looked confused. The tv channels were not working,bathtub was chipped and old,air con looked super old and was a window unit, and to top it off the security latch on the inside was broken. I am so unhappy that I was thinking about reporting booking.com to the bbb for false advertising. I do hope I can get the full refund because seconds after I called your front desk and tild them of our issue I called to book another hotel room.
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