Choose your preferred language. We speak English (US) and 42 other languages.
4750 Amelia Island Parkway, Fernandina Beach, FL 32034, United States of America
July 28, 2016
눉Disappointed in the generic "bathtub/shower" combo. View was less than I expected after an upgrade. We could barely see the ocean even with our 'oceanfront view' reservation.
눇Very comfortable room and great location.
July 3, 2016
눉When we arrived we were assigned a room in a different wing to the where my daughter and her family were staying even though they were standing behind us and the receptionist recognized them. The receptionist could also could see my wife was sitting in an electric scooter and clearly disabled. I failed to reserve a room for a disabled person and that was a mistake but a qualified receptionist would have checked for a vacant disabled room and even if none were available, at least told us that she had checked and when the next disabled room would become available. It would certainly appear possible because two days later we were moved to a disabled room two doors from our daughter's room. When we arrived at the room on the first night I did not receive a call from the front desk to see if we were comfortable with the room and whether there was anything we needed. In the five years before my retirement I traveled every week all over the USA checking on research institutes funded by the U. S. Department of Energy. I stayed in a very large number of hotels - everything from private hotels to a range of chain hotels including Ritz Carlton. I cannot remember on arrival in my room that the front desk failed to call and asked whether all was well and if I needed anything. My daughter went to the Front Desk and desk and not realizing she had complained I went about ten minutes later and as the saying goes 'I read the Riot Act'. The following day after we had moved to the disabled room two doors next to my daughter. The manager saw me in the lobby, introduced himself and politely apologized for what had happened on the previous day. The food was fantastic although the portions were too generous. I recognize it is unfair to criticize large portions as I am not compelled to eat everything but I grew up in Britain during the war and lots of our food was brought to the island by ships from America and many ships were sunk. We ate everything that was put on our plate!
눇The food was excellent. Most of the staff were extremely good. The facilities were all high quality and well maintained and staffed.
July 5, 2016
눉The only thing I didn't like was having to leave and return to reality ;)
눇The room was luxurious and had an incredible view. Doesn't feel like a hotel, felt like our own condo. We ate dinner at Salt and were very impressed with service and quality of food. Not a single complaint from us!
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!