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  5. Reviews of The Ritz-Carlton, Washington, D.C.

Reviews of The Ritz-Carlton, Washington, D.C. This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1150 22nd Street, Northwest, Washington, D.C., DC 20037, United States of America

#108 of 151 hotels in Washington, D.C.

Guests' Choice

Review Score

Based on 49 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 4, 2023

    8.0
    it was a fine stay but we certainly expect more of the facilities
    • Leisure trip
    • Couple
    • Club Level King or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the bathroom had streaks on the wall inside the toilet room from previous guests. pretty gross

    the staff

    Stayed in February 2023

  • Reviewed: December 2, 2022

    7.0
    in general I like your hotel
    • Leisure trip
    • Group
    • Premier King or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it was noisy from the heat

    the property was good

    Stayed in November 2022

  • Reviewed: November 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King or Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Convenient and attentive

    Stayed in November 2022

  • Reviewed: September 16, 2022

    8.0
    it was great stay with easy access to nearby restaurants and shopping
    • Leisure trip
    • Group
    • Premier King or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No car parking and if needed is very expensive at $65 per day!

    location, internet service and cleanses

    Stayed in September 2022

  • Reviewed: April 24, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Premier King or Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Didn’t have a coffee machine in the room .

    Stayed in April 2022

  • Reviewed: March 14, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Club Level King or Double Room
    • Stayed 3 nights

    Nayana, Jenny, and Beri did an excellent job !

    Stayed in March 2022

  • Reviewed: November 27, 2021

    8.0
    Good location, Good service, clean and professional, very cosy restaurant & bar, nice & delicious dinner’s menu,
    • Leisure trip
    • Family with young children
    • Deluxe King or Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the breakfast were poor and pricy

    everything except the breakfast

    Stayed in November 2021

  • Reviewed: August 9, 2021

    9.0
    Amazing service
    • Leisure trip
    • Couple
    • Deluxe King or Double Room
    • Stayed 2 nights

    Small wait to check in.

    Loved having Equinix attached!

    Stayed in August 2021

  • Reviewed: January 21, 2024

    10
    It was good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room, Guest room, 2 Double
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed and pillows not too comfortable

    Location, cleanliness

    Stayed in January 2024

  • Reviewed: October 17, 2023

    4.0
    Overpriced expensive hotel - you pay too much for what you get (very little)
    • Leisure trip
    • Family with young children
    • Deluxe Double Room, Guest room, 2 Double
    • Stayed 1 night

    Way overpriced. Too expensive for what you get: old and decadent hotel. Service in general not so great.

    Great location.

    Stayed in October 2023

  • Reviewed: December 2, 2022

    3.0
    Poor
    • Leisure trip
    • Group
    • Deluxe King or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    always noisy from the outside and inside from the hitter

    the location

    Stayed in November 2022

  • Reviewed: November 28, 2022

    10
    felt like home away from home!
    • Leisure trip
    • Couple
    • Deluxe King or Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    the staff was fantastic…I traveled with my bulldog and the entire hotel staff was so attentive to her needs!

    Stayed in November 2022

  • Reviewed: September 8, 2022

    10
    overall we enjoyed our stay
    • Leisure trip
    • Couple
    • Deluxe King or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the bed could have been a little bit softer and my husband needed a larger robe

    everything

    Stayed in September 2022

  • Reviewed: August 11, 2022

    10
    Comfortable
    • Leisure trip
    • Solo traveler
    • Deluxe King or Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The cleanliness and location

    Stayed in August 2022

  • Reviewed: May 9, 2022

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe King or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Incredibly overpriced for an average hotel

    Stayed in May 2022

  • Reviewed: March 14, 2022

    10
    A fantastic luxurious get away hotel.
    • Leisure trip
    • Couple
    • Premier King or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    i can’t think of anything I didn’t love about our stay @ this hotel. DC has so much to do and we were out quite late, it would have been nice to be able to get something to eat at the wee hours but this isn’t a deal breaker for me.

    I loved the Ritz Carlton in DC because the staff was so friendly and kind as well as professional and they made us feel as if we were the only guests staying there. it was super clean and the bed was so comfortable.

    Stayed in February 2022

  • Reviewed: January 24, 2022

    10
    it was great love the location and the breakfast
    • Leisure trip
    • Couple
    • Deluxe King or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the beds were hard

    the breakfast

    Stayed in January 2022

  • Reviewed: November 22, 2021

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe King or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Basic rooms expensive rates.

    The staff was friendly.

    Stayed in November 2021

  • Reviewed: September 29, 2021

    10
    Remarkable experience
    • Leisure trip
    • Couple
    • Club Level King or Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were absolutely wonderful and our experience began well before our arrival, when the concierge assisted us with our transportation needs. Daniel was phenomenal. This was our first time to D.C. and we will stay at this property when we return. Everybody was so kind, warm, interesting, and professional. Additionally, the facility was exceptional. The location was top notch and so many made our wedding weekend memorable. Thank you.

    Stayed in September 2021

  • Reviewed: August 30, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King or Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    How is it posible that a hotel with that category and price range does not have free WiFi, free gym and free coffee service in the room?

    Ubicación, bar and breakfast fine as well as the staff that was kind and professional.

    Stayed in August 2021

  • Reviewed: August 10, 2021

    1.0
    Worst Ritz Carlton Ever!
    • Leisure trip
    • Family with young children
    • Deluxe King or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    What truly disappointed me was not the outdated facility but the service. When I checked into the hotel, the reception gave me the wrong room number so that I had to take my luggage to the wrong floor only to find out that both room keys could not open the door. We were so confused until one staff called the reception desk and informed us that she had put the wrong number on the room key sleeve. Although the housekeeping staff apologized to us, the reception did not say a word. At breakfast the next day, a human hair was found in my yogurt bowl when I was half way done. I called the server immediately, and he said that he would take it off from the bill. When I asked for apologies, he responded “I said sorry”, and then proceeded to talking behind my back with the other servers gossiping at the breakfast bar. I seriously could not image any 5 star hotel being worse than this one. Please train your staff to keep up with the name, or else the long-standing brand will be destroyed.

    Stayed in August 2021

  • Reviewed: July 29, 2021

    10
    Amazing!
    • Business trip
    • Solo traveler
    • Deluxe King or Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit expensive

    The service, the amazingly helpful staffs, interior.

    Stayed in July 2021

  • Reviewed: June 17, 2021

    10
    PHENOMENAL
    • Leisure trip
    • Family with young children
    • Deluxe Double Room, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    Tiffany the concierge was great!! The front desk staff were hospitable and very friendly. Would highly recommend a stay! I will be back!!

    Stayed in June 2021

  • Reviewed: March 21, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Double Room, Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

Showing 1 - 25

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