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  5. Reviews of Sheraton Garden Grove-Anaheim South

Reviews of Sheraton Garden Grove-Anaheim South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12221 Harbor Boulevard, Garden Grove, Anaheim, CA 92840, United States of America

#40 of 155 hotels in Anaheim

Guests' Choice

Review Score

Based on 1242 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Concierge level, Guest room, 2 Queen, City view, High floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Some of the staff is not very helpful

    I like the quiet, clean, and affordable price

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view, Main
    • Stayed 1 night

    The bar and the bartender

    Stayed in March 2024

  • Reviewed: April 12, 2024

    8.0
    Disappointed, Probably will NEVER stay there again!
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view, Main
    • Stayed 1 night

    Small refrigerator, only one really small microwave for an entire floor. Parking was really bad

    It was clean and in a nice location

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest room, 2 Queen, City view
    • Stayed 4 nights

    I don't like that parking is so expensive. 25 is a bit steep but for the comfort and safety I will continue to stay here when visiting Disneyland.

    I love that the room was clean and the bed comfortable. I find comfort in knowing my car is safe at the hotel and don't have to stress about break-ins.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen, City view
    • Stayed 8 nights
    • Submitted from a mobile device

    Only downside really seems to be the bathroom. There were a couple cracks in the sink, the towel bar fell off a few times and could see some old mold spots coming back around the edge of sink. So bathrooms could use a spruce up.

    Overall the hotel is very nice. Staff is very friendly and helpful. We have been staying here for the past few years and enjoy it. Rooms are nice and clean, overall pretty quiet. Beds are comfy, parking is easy.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    You get what you pay for!
    • Leisure trip
    • Couple
    • Guest room, 2 Queen, City view
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s old! Bed was very uncomfortable and squeaky. Bathroom walls are peeling and furniture is dinged up!

    Registration was pleasant! Parking was complimentary for being a Marriott member . But the hotel needs to be renovated. It’s really old and I would not come to stay there again.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    1 day
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view, Main
    • Stayed 1 night
    • Submitted from a mobile device

    All is good here

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Ok overall
    • Leisure trip
    • Solo traveler
    • Guest room, 2 Queen, City view
    • Stayed 7 nights

    I had to request the cleaning of the room everyday otherwise they don't.

    Personnel was very kind. Spacious

    Stayed in March 2024

  • Reviewed: February 18, 2024

    9.0
    Further from Disneyland but a very pleasant, clean hotel with a nice staff
    • Leisure trip
    • Couple
    • Concierge level, Guest room, 2 Queen, City view, High floor
    • Stayed 4 nights
    • Submitted from a mobile device

    The down side I’m sorry to say are the beds in our room. We had two beds and both were not good at all. Very soft and just all around bad for your back. Paying for parking is frustrating when you have to pay at Disneyland too.

    This hotel is very nice. Not fancy, but not cheap and run down either. We are luckily that we receive a free upgrade to Club Level where we enjoy the breakfast, snacks, and beverages they have available every day. The rooms are cozy and always have extra seating available. The coffee in the room is always great. The staff in the Club Lounge as well as the front desk are always super friendly and helpful. We actually really like that it’s a little bit away from the commotion surrounding the Disneyland Resort. We don’t mind driving to the parking deck every morning.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Comfortable and nice room
    • Business trip
    • Solo traveler
    • Guest room, 1 King, City view, Main
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was quite nice and so were breakfast and staff

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Concierge level, Guest room, 2 Queen, City view, High floor
    • Stayed 5 nights
    • Submitted from a mobile device

    I wish the booking.com indicates that service animals are welcome in the facility so I could have had more choices out of the available options in the area.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    good
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights

    the bed was hard, not comfortable

    Counter person was excellent! I think her name was Sara

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Fantastic hotel, great staff and good price.
    • Leisure trip
    • Solo traveler
    • Guest room, 1 King, City view, Main
    • Stayed 1 night
    • Submitted from a mobile device

    I had no issues.

    Great staff and very helpful answering questions.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Guest room, 2 Queen, City view
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast was average & having to tip when you served yourself was strange

    The price, proximity to Disney, beds, reception staff

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 1 King, City view, Main
    • Stayed 6 nights
    • Submitted from a mobile device

    The check-in staff needs to guide the new guests about all the facilities that the hotel has, for example, the hotel had a cafeteria, daily breakfast with an additional cost. It only had 1 microwave for the entire Hotel on the 5th floor.

    The bed is super comfortable and quiet, it is perfect for relaxing after a long day in the park.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    9.0
    A really nice stay for a Disneyland vacation
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen, City view
    • Stayed 2 nights
    • Submitted from a mobile device

    No continental breakfast options. It is one of the longer distanced hotels from Disneyland.

    The property is nice. Close to restaurants and eateries. The ART bus runs right in front of the hotel for $6 to get the Disneyland.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    9.0
    Good location and price. Use the bus to move to Disneyland
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen, City view
    • Stayed 5 nights

    Elevator was far from the room

    Room was cleaned daily

    Stayed in November 2023

  • Reviewed: December 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Concierge level, Guest room, 2 Queen, City view, High floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Please add gluten free options Please add oat milk for coffee

    Please add gluten free options

    Stayed in December 2023

  • Reviewed: December 4, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view, Main
    • Stayed 2 nights

    the shower had liking

    the location was near disneyland

    Stayed in November 2023

  • Reviewed: December 4, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Guest room, 1 King, City view, Main
    • Stayed 2 nights

    At first, the hotel could not see our reservation made through Booking. We arrived late, at about 11 pm, so we were anxious to get to beds and not wait in the lobby for 30 mins before they find the reservations. Everything was sorted out in the end, but this was the first time a hotel could not see Booking.com's reservation. It was also strange that waiters, who just collect dishes, at buffet breakfast expect tips.

    Comfortable beds, clean rooms, good breakfast.

    Stayed in October 2023

  • Reviewed: December 4, 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Guest room, 1 King, City view, Main
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Very clean

    Stayed in December 2023

  • Reviewed: November 26, 2023

    8.0
    It was a comfortable stay, enjoyed the perks of club level, close to Disney and stores.
    • Leisure trip
    • Family with young children
    • Concierge level, Guest room, 2 Queen, City view, High floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Some things look a bit worn down, furniture, countertops in restroom.

    I liked staying at club level. We had access to the lounge, breakfast and snacks /refreshments throughout the day.

    Stayed in November 2023

  • Reviewed: November 26, 2023

    9.0
    Hotel staff very friendly and accommodating, it was a nice stay.
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view, Main
    • Stayed 3 nights
    • Submitted from a mobile device

    We prepaid for parking. The day we left we couldn’t get out of the gate without paying $20. Called the hotel when we got home to request refund and never received it.

    Nice property, simple and clean.

    Stayed in October 2023

  • Reviewed: November 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were squeaky. Need to update the beds.

    Location was great and iit was quiet and clean

    Stayed in November 2023

Showing 1 - 25

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