Shower water pressure could have been a bit better (but not really a problem).

Great vibe and friendly staff! The hotel has been recently refurbished so it feels very fresh. Comfortable room with great acoustics. We got a free upgrade (but unfortunately the room was facing the inner court). Food and cocktails at the ground floor bar were great and the bartender attending us was so nice!

Stayed in April 2024

Location was near to a downtown conference, a short walking distance from Silversmith Hotel. It is also well positioned near cultural and green spaces, which were used generously by others in our travel party during the stay. The Team at Silversmith created a concierge experience from check-in to check out, and when enjoying the bar area.

Stayed in April 2024

We stayed here in 2019 and the young lady at the front desk was so kind and helpful. We knew right away that we would stay here on our trip. We will be back again!

Stayed in March 2024

The staff

Beverly at the front desk was amazing in the morning. Also the wonderful guy who checked us in was super delightful. Miles at the bar was so much fun and very knowledgeable. Thanks!

Stayed in March 2024

Nothing

Location is excellent, staff was extremely friendly and polite, rooms were clean and quiet.

Stayed in March 2024

It’s a classy place. Comfortable and welcoming. The beds are great! The location was perfect for this trip. Came in on the train and visited several museums. Good restaurants nearby, too. Front desk staff was friendly and helpful!

Stayed in March 2024

tv was outdated

Perfect location to have the ability to walk everywhere; room was clean; staff was friendly

Stayed in March 2024

Great location. Super clean and safe. Staff were friendly and extremely helpful. Especially Courtney at the front desk.

Stayed in March 2024

Only thing I didn’t like was not having a microwave in the room

The staff was very helpful and very friendly. I loved that so many places to visit were just walking distance. Hotel was very beautiful, beds were so comfortable and the room was very clean

Stayed in March 2024

The cost of parking our car was a bit of a surprise.

Great location, close to restaurants, the museums, and with a large Target only a block away.

Stayed in February 2024

The rooms and especially the bathroom was very spacious.

Stayed in January 2024

Nothing, great stay.

Great location, beautiful hotel. The rooms were clean, and very nice. Valet parking was great. We had a lovely experience at the Silversmith.

Stayed in February 2024

Only downside was that you could hear people in the rooms next to you slightly, but to be expected in a hotel.

Very friendly & helpful staff, we were there for over a week and spoke to many different staff members and they were all lovely. Super spacious bathroom & room. Great location - close to everything but not too close so that it’s loud. Next to train line so easy to get to places.

Stayed in January 2024

The lighting in the room was dark and there was no clock.

The location, a block from The Bean and Chicago Museum of Art, was wonderful. There is a great, local coffee shop right across the street (Goddess and the Baker) and many restaurants near. There are also drug stores and a Macy's within a block. Beverly, who works at the desk, is EXCEPTIONAL. She is friendly, helpful and really cared about me and my trip. The bed and wifi were great, and the lobby has a nice, fun bar/restaurant too.

Stayed in January 2024

Amazing value! The location was wonderful. It's very close to the art institute and the Millennium Park. Tons of restaurants and shopping nearby, and only a 20-min walk to Ogilvie station. I will say though, because of its proximity to the L, the train can be a bit loud. I requested to be placed in the back of the building, and it was very quiet, so if it bothers you, make sure you request it. Otherwise, extremely clean and spacious. The staff was very courteous.

Stayed in December 2023

the double beds were way too small. two people could not sleep in the bed so as there were three of us, one of us had to sleep on the sofa. also the room was very hot and we couldn’t turn the heating down.

spacious room. friendly helpful staff. fantastic location.

Stayed in December 2023

Downtown Chicago is stuffy.

Easy to locate, beautiful on the inside, very comfortable bed. Great location, nearness to almost everything you need. Responsive staff

Stayed in December 2023

Rooms are pretty dark, very few outlets.

Best value in the Loop, classic hotel, good restaurant.

Stayed in December 2023

Can’t think of a thing.

A lovely spacious room which was mostly clean. I did see a few spots that had been overlooked. The staff was outstanding, extremely friendly and very very helpful. The young man who checked us in was delightful. The bar area was perfect and the location was excellent. The train runs directly outside the hotel and could possibly be noisy for front facing rooms but this was most certainly not a problem for us.

Stayed in December 2023

View

Beverly at the reception

Stayed in November 2023

No complaints

Great design, great value.

Stayed in November 2023

Internet is iffy

Friendly staff

Stayed in November 2023

I wish the base was open just a bit later. It would have been great to grab a nightcap after returning back after a show. Also for a four star, maybe some better tv channel options?

Great location, comfortable bed.

Stayed in October 2023

We opted to put together our own breakfast on one of the days, and would have benefitted from a spoon in the room. We could have probably asked the staff for one though, just didn't bother!

Very large comfortable room, very centrally located. Good facilities in the room including a fridge, and liked the touches lobby with plenty of drinking water etc. Friendly and polite staff.

Stayed in October 2023