It was a shame the bar and restaurant was not open on Tuesday and Wednesday. caught us out a little. I would also like to see a more comfortable/welcoming lobby with the bar open and available from say 3pm onwards. the hotel would really benefit from that.

The hotel really benefits from a ski in ski out location with a fantastic heated pool and large jacuzzi/health club. lovely to soak up after a days skiing. the food was good and the hotel was very comfortable

Stayed in April 2024

The hotel can't seem to regulate the temperature in the building (especially the upper floors), so after a night of sleeping (not sleeping) in an overheated room with windows open.... moved to bottom floor. Otherwise, awesome place to stay.

Stayed in January 2024

Restaurant serves dinner, but service was slow/inattentive and food was unimpressive. Overall would recommend eating elsewhere.

Good breakfast buffet makes starting the day easy, and kids prices mean the value is quite good overall.

Stayed in February 2024

The layout of the room was awful. The bed was by the window with an outside light shining all night that the curtain could not block completely. Also, with the bed blocking access to the window and the table and chairs placed in the dark corner, it was difficult to enjoy the sun and the view during the day.

location

Stayed in February 2024

Wld hve liked glasses and cups not paper cups which leaked when u made coffee in them

Location, great happy hour

Stayed in February 2024

Everything there is more expensive than most places we ski but we figured out ways to make it work for us. If you eat out every meal, and if you get true ski in, ski out accommodations, then you will pay a lot. You just have to decide what is important to you and figure out how to make it work for you.

We eat cereal for breakfast so we ate that in the room, again helping to average the pricey restaurants meals to a more palatable average cost. The walk to the slope from the Stonebridge Inn was short and easy (maybe 3-4 minute walk in ski boots).

Stayed in January 2024

Breakfast was nos so good ! The installations area old . Room temperature was not controlled ; bad parking which is outside in the street. There was no cleaning everyday on the room which is unacceptable for a Hyatt property .

Good location and the pools and gym are nice .

Stayed in January 2024

Rooms are a bit dated

Location was great, walked to the lift.

Stayed in December 2023

Elevator wasnt working that day

Stayed in September 2023

when we checked in around 7pm, the staff at the front desk seems so tired, you could read from his face "go away, don't bother me". toilet flushing was very slow.

price, location

Stayed in October 2023

A very old facility and not a typical Hyatt hotel. Elevator was not working. We had to move our luggages using stairs from 4th floor to 1st floor.

Stayed in October 2023

I’m always amazed when a hotel does not have a bell cart. That means they expect their guests to carry everything to their room no matter how heavy it is! The elevator was also out of service.

it was a nice location

Stayed in October 2023

Value for cost - it was expensive for the room and age of facilities.

Good location and great, friendly staff

Stayed in September 2023

Very basic amenities for the price

Location

Stayed in August 2023

The Food at the restaurant

The staff were friendly. The location, the pool

Stayed in August 2023

Parking

Rate nearest to Aspen

Stayed in August 2023

Very rude staff. Shuttle drivers seemed put out to shuttle us to the mall. Large parties at restaurant prevented any service in the main dining area.

The location in the mountains

Stayed in July 2023

carpet could be updated

My room was cute and spacious - was upgraded to room with balcony. Pool area and fitness facility were nice. Restaurant had nice outdoor are with view.

Stayed in July 2023

Parking sucks Front desk staff is NOT well trained? I'm gonna give them the benefit of the doubt and assume that's it Zero ability to cool the room, literally told to "open a window"

Rooms were clean

Stayed in July 2023

Unruly guests in neighboring rooms both night had so much of disturbance. Tht was big negative

Location, beds, pillows, staff

Stayed in July 2023

It was understaffed, the restaurant had one cook and one server and it got very busy. The breakfast potatoes were hard as a rock, unedible. The waiter tried his hardest. It was hot in the room and there wasn't air-conditioning. The ceiling fan only worked as a light and the fan in the closet was useless since there weren't any outlets available or reachable except across the room. The tub in the room was all scratched up and outdated and the water "ran out of the faucet, it was very annoying." The blow dryer was full of dust. The beds platform was hard to get in and out of. It had a ledge before you were able to lay on the mattress. The room itself was large and roomy, but I paid extra for that. People should get charged a resort fee if they are only sleeping and showering in the room. Tonight my husband and I are staying at The Hampton Inn in Denver. This place is so clean, updated and very comfortable. I was very disappointed that The Hyatt ran a Hotel like that.

The location was where we needed to be. We had a wedding at one of the ranches.

Stayed in June 2023

I booked a double queen room, got a room with a single bed.

Stayed in April 2023

Expensive buffet for breakfast without other options, noisy toilet that didn’t flush very well.

Great location, friendly staff, cozy hotel.

Stayed in February 2023

An explanation as how to work the TV

All good. Not many options but those available were ok.

Stayed in January 2023