As Brits abroad we would have appreciated a kettle in the room but realise coffee is king in USA. We were two adults and 1 child (age11). We had a room with two double beds. There was a lot of furniture in the room which meant we didn't have a lot of room for cases, but we managed as obviously only really sleeping there.

Good hotel in a great location. We asked for a city view and could see Empire State Building! Cafes for breakfast within walking distance. We walked from Penn Station to hotel with our luggage, was easy to find and took about 15 mins. Can walk/subway to wherever you want to be. Most staff were very helpful and friendly. Everywhere was very clean and cleaners were super helpful for anything needed. Due to the weather we did not get to use the roof top bar.

Stayed in April 2024

Location and clean comfortable room.

Stayed in April 2024

Nothing much

It was a great experience, perfect location, friendly staff and quality linen.

Stayed in March 2024

There was nothing to dislike, apart from leaving

The Hotel Staff could not have been more helpful and always engaging, the complimentary tours were amazing, both Jocelyn and Hector superb tour guides, and the rooftop bar, well what a view and the cocktails amazing, Ideal location for right in the centre, Subway close by and main attractions either 15 minute walk or by Subway.

Stayed in March 2024

Nothing, we liked everything.

This hotel was so perfect for our trip to New York. The room was a great size and we had the most incredible view of the Empire State Building and a gorgeous New York street. The staff were so friendly and really welcoming every day. The room was cleaned so nicely every day. The extras like the rooftop bar, the daily tours on offer, and even the candy shop in the cafe were such lovely touches and made the hotel feel very special. The bed was so comfy. There wasn’t a thing we didn’t like, we will definitely stay here again when we’re back in New York. Jess, Ireland

Stayed in March 2024

All was good

Staff was really nice, location was awesome, rooms were clean

Stayed in March 2024

It would be lovely if there was a restaurant at the hotel for evening dinner.

The hotel was the perfect location for getting to subways and walking to places of interest. The staff were very friendly and helpful.

Stayed in March 2024

Very good location, friendly staff, Rooftop Bar with Empire State Building view. The room was very clean. Continental Breakfast in the Hotel Café or just around the corner on 5th or 6th Avenue. Short walking distance to Times Square, Empire, Summit. No extra charges.

Stayed in March 2024

Narrow hallways in which sound resonates especially if room is close to elevator.

Excellent location in Midtown, within walking distance of the theater district as well as other major sites. Friendly and helpful staff. Activities available at the hotel including wine and cheese gathering on the house.

Stayed in March 2024

Area from 7th Avenue going west a little rough but we were walking around at 6am on last day to catch a train from Penn Station to DC.

Reception Staff were superb as was the concierge although we didn't use any of the activities on offer as we are frequent NYC visitors but a nice touch. May sound off but the lobby smelt amazing and was very cool. The rooftop bar offers fantastic Empire State Building views and was in no way as pompous as other rooftop bars in the area. Wonderful hotel all in all.

Stayed in March 2024

Contacted the hotel twice since we left it no response or call back.

Great location, nice rooms, clean and modern.

Stayed in March 2024

Great location. Nice roof top terrace. Very clean hotel and great staff.

Stayed in March 2024

Room could have been slightly bigger.

Great location with so many attractions just minutes away. Fantastic view of Empire State Building from both the room and the roof top bar. Room was lovely and bed was soooo comfy. Staff were really friendly and helpful.

Stayed in March 2024

The roof top bar was not open during the week and was not even accessible to take a photo. When we did go there to have a drink during the weekend, we were asked to leave because there was a private event.

Nice location, very clean, very helpful staff, apart from one person. Our room had a great view of the Empire State Building

Stayed in February 2024

Pillows weren’t the best

Friendly staff Great location Not a large hotel

Stayed in February 2024

Great stay and wonderful rooftop bar!

Stayed in January 2024

i took the largest room , but they didn't have the best view. it was not an issue though

location, cleanliness, staff , rooftop bar

Stayed in February 2024

Not much to be honest!

Really enjoyed our stay at this hotel! Staff were very welcoming and friendly at all times. Great location and the rooms were perfect! Staff made the stay even better by being so lovely, would definitely come back and recommend to a friend!

Stayed in February 2024

My ONLY complaint was that our sink was clogged. Otherwise, everything was excellent.

This hotel was fantastic all the way around. Our room was nicely decorated, cozy, and very comfortable. It was a good size for NY and the heat/A/C worked perfectly. On top of the room being great, the staff was excellent. Probably the nicest hotel staff we've encountered in the city...

Stayed in January 2024

Nothing

Great location, very friendly staff, clean room Great customer service

Stayed in January 2024

That I couldn't stay longer.

This is my new Go to stay in New York. The hotel staff at this location is bringing Customer Service Back. We had such a lovely time at this ideal location in the heart of Midtown New York City. It was the coldest weekend in January, but we were greeted with warm and smiles leaving the hotel and returning. The entire team was more than gracious, and accommodating making our stay completely amazing. I have to Shout out to the entire team, from Jhon, William, Carlos, Nikita, Michela, Sharif, Nicolas, and my favorite Carter. I don't know if I met the manager but I think he is great too. I could go on and on. I will do one better, We will be back next year, we are staying at your hotel again, and I want to see all my new friends in January 2025 I looked up my dates for next year. I hope you are not booked up already See you soon Friends!

Stayed in January 2024

When I called back to why my charge was $100 more the lady at the front desk was completely rude. No one said there was an incidental charge when I showed up for booking, which all I needed was an explanation. I didn't know the $100 would come off after done pending on card. So I nicely asked "oh so that $100 will come off then?" Her response with an attitude was "yeah that is literally what I just said". As I proceeded to ask for her name she hung up on me. That in itself would make me not want to stay here again. After getting my money staff doesn't care about being nice to you anymore.

The location was perfect and we enjoyed our stay while there. We loved the view of the empire state building from our window.

Stayed in January 2024

Honestly didn’t have a bad part of the property

Locations was perfect! The amnesties were great and the staff was wonderful

Stayed in January 2024

Marriott Vacation Club Pulse is the best hotel my husband and I have been to in terms of outstanding location, cleanliness, staff and services! Housekeeping came in everyday to make sure our room was spotlesss and the staff went above and beyond in their hospitality and kindness every single day as well. To top it off, the city view with the Empire State Building from our room window was just gorgeous! Will definitely come back here and recommend to our family and friends! Thank you for such an amazing stay. 🫶🏻

Stayed in January 2024