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1 Fall Creek Drive, Branson, MO 65616, United States of America
June 7, 2015
눉We would have liked a smaller amount of coffee package offered. Only 2 out of the 8 drink coffee, so a large bag was way to much everyday.
눇All of the activities for the kids of all ages. My family felt home away from home. Our kids really enjoyed all of the outdoor activities that they could do.
June 1, 2015
눉Didnt like the $100 hold they place on your Visa card and the housekeeper opened the door on us before we were supposed to be out of our room.
눇We requested a suite on ground floor and they honored the request. My son has to have a heavy oxygen machine. The room was very neat and clean and my son was especially excited about the marina nearby.
June 4, 2015
눉The neighbors decided to burn their breakfast beginning at 7:00 am. I contacted the front desk to say that our smoke alarm was going off (we were in a studio) because the smoke alarm in the neighbor's suite was triggered. The front desk person asked if we needed maintenance. I explained that I had gone next door to find the occupants fanning smoke through opened windows and door. They had burned the toast. I guess the neighbors decided they weren't satisfied with burning just one or two pieces of toast, so they burned an entire loaf. The smoke alarm would stop and then go off 10-15 minutes later for about 40 minutes total. We couldn't go back to sleep as a result. I was very disappointed that the front desk only offered to move us to another studio. They didn't offer an upgrade at all. After the third time the alarm sounded, I asked for our money back. The front desk clerk charged us full price for our one night stay, and then had the nerve to rudely state that we had to be out by 10:00 am. I do not recommend The Suites at Fall Creek as a vacation destination for these reasons.
눇The hospitality staff were very nice.
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