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  5. Reviews of The Westin Long Beach

Reviews of The Westin Long Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

333 East Ocean Boulevard, Long Beach, CA 90802, United States of America

#16 of 85 hotels in Long Beach

Guests' Choice

Review Score

Based on 1089 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 11, 2024

    8.0
    Lovely hotel, great location, hate the tall pillow top beds.
    • Business trip
    • Group
    • Guest room, 2 Double
    • Stayed 3 nights
    • Submitted from a mobile device

    I have hip dysplasia and the extremely tall beds with the pillow top were extremely difficult for me to get into. I have limited mobility with right leg, so could not just climb onto the bed. I had to use the container that holds the recycling and trash bins to get up and into the bed (turned upside down). Then when I finally got on the bed moving around with a leg that has low mobility was almost impossible. The pillow top causes the body to sink into it, so scooting my bum to get int a comfortable position was also very difficult.

    Location, across street from convention center.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Loved the bar, excellent drinks!!
    • Leisure trip
    • Couple
    • Guest room, 2 Double
    • Stayed 1 night

    limited staff at breakfast

    Very comfortable beds

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Overpriced
    • Business trip
    • Travelers with friends
    • Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough help for breakfast. Didn’t get part of my order. They did deduct it from my bill. Not prepared for the influx of women on a schedule. Might I mention Emma. The evening waitress was excellent. Better keep that one.

    Beautiful. Good location to MK Convention. Parking fee a bit extreme.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    My stay was for a work conference across the street. Check-in was easy, elevators were fast and room was comfortable. Gr
    • Business trip
    • Group
    • Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stylish, amenities were health-focused Liked the essential oil in the room and glass drinking cups

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    I enjoyed the invited the vibe the room was nice and clean the customers service was welcoming I felt safe I recommend t
    • Leisure trip
    • Couple
    • Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    The customer service was great

    The property was nice and clean

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Pleasant and relaxed
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 1 night

    The car parking was way to expensive for a day ( indeed it should have been considered to be inclusive in room bill)

    The Pizza and the hospitality of the team at the bar counter was awesome. Good job!! guys

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Very nice hotel. All staff were great and friendly. Breakfast was delicious.Great location. A little pricey .
    • Leisure trip
    • Couple
    • Guest room, 2 Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Check your receipts when checking out. I had some charges to charged our room that we did not make at the hotel bar/restaurant. They give you a parking ticket to access parking at no charge, however, they do charge $38.00 dollars a day.

    Great location. Clean and quiet rooms. Walking distance from event center. Walking distance from wharf and restaurant, shopping and bars. Self check out store in lobby.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night

    not much

    Beds are great

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Marriott is amazing beautiful happy to be a Marriott Bonvoy member. It is each life changer.
    • Leisure trip
    • Travelers with friends
    • Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    I love the property. The only problem I had was getting my incidentals back which wasn’t Marriott’s fault. It was the card I was using but other than that it was an amazing time. Thanks again

    Beautiful hotel fabulous location. Staff was very good. I enjoyed it very much. We go back anytime. Thank you Marriott.

    Stayed in January 2024

  • Reviewed: February 25, 2024

    8.0
    Had a great time!
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 7 nights
    • Submitted from a mobile device

    No fan in the bathroom. What’s up with that? Windows kept fogging up.

    Location. Smell. Friendliness.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    They took longer than expected at the restaurant/bar area I assumed because it was busy but then everyone started getting their drinks/food before us when we ordered before more than half of the guests there. Also I was ignored a couple times by the waiter when I asked for the check then I got up to the bar and lead bartender told me to sit down and a waiter will be right with me. Besides that incident everything else was good

    It was in the middle of everything!

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    Enjoyed our stay.
    • Leisure trip
    • Couple
    • Guest room, 2 Double
    • Stayed 1 night

    Depending on time of year, the rooms can be incredibly expensive.

    Beautiful hotel, great location, large comfortable rooms.

    Stayed in January 2024

  • Reviewed: February 10, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Guest room, 2 Double
    • Stayed 4 nights
    • Submitted from a mobile device

    The lack of hot water for my showers was disappointing. Luke warm and it didn't matter the time of day.

    Very nice hotel! The staff were amazing, helpful and kind. The room was clean, comfortable. The beds were very cozy!

    Stayed in January 2024

  • Reviewed: February 3, 2024

    9.0
    Convenient location if attending the Long Beach Convention and Art center.
    • Business trip
    • Family with young children
    • Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted from a mobile device

    The bedding was not a good fit, which allowed the fitted sheet to come undone.

    The hotel is very convenient for an event at Long Beach Convention Center. The hotel has a nice lounge and restaurant with great food and service. PLUS a quick coffee bar with small eats. Wonderful lobby area with seating scattered throughout. There is a charge for parking.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    9.0
    Such a wonderful experience. Doorman and front desk.
    • Business trip
    • Group
    • Guest room, 2 Double
    • Stayed 1 night

    n/a

    Everything was perfect!

    Stayed in November 2023

  • Reviewed: January 29, 2024

    8.0
    I was just there for 1 night. The suite I booked was excellent
    • Leisure trip
    • Travelers with friends
    • Parlor, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Lovely hotel. I liked the live plants in the lobby.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    8.0
    NOT FOR ME
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 1 night

    DARK ROOM VERY MUCKY FOUND CONDOM WRAPPER UNDER BED!

    NICE LOCATION OPPOSITE THE BEACH ALMOST

    Stayed in December 2023

  • Reviewed: January 18, 2024

    9.0
    Nice Place Great Hotel
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 2 nights

    Wish we could have more time to enjoy the hotel. We miss the restaurantes and the pool, but it was part of our trip not to stay to much time in the hotel :(

    Location is great, nice place to stay by business or resting, lots of options near by. It I strongly suggested stay there. We received at front desk an non cost upgrade for by part of of Bonvoy (Marriot).

    Stayed in December 2023

  • Reviewed: January 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 1 King, City view
    • Stayed 2 nights
    • Submitted from a mobile device

    Coffee Bar Lounge & restaurant on site Friendly staff

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    Restrooms need upgrades

    Location

    Stayed in January 2024

  • Reviewed: December 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 5 nights
    • Submitted from a mobile device

    The shower didn’t work well

    Food was very good and the staff was helpful and friendly

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    It was a trip to surprise my family. And I enjoyed my stay , the hotel staff, even the restaurant/bar staff was amaz
    • Leisure trip
    • Solo traveler
    • Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    The cost of parking. But I understand since it is shared with some businesses at times

    Across the street from the Long Beach Theater. And the Christmas lights. It was lovely

    Stayed in December 2023

  • Reviewed: December 26, 2023

    7.0
    Disappointing price increase.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 4 nights
    • Submitted from a mobile device

    Hidden fees in the cost, what I paid at booking.com then had extra fees at check out despite price quoted including all fees and taxes. Beware the hotel were very unhelpful when this was raised.

    Bright and open reception, good location

    Stayed in December 2023

  • Reviewed: December 26, 2023

    7.0
    Totally overrated
    • Leisure trip
    • Couple
    • Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    The room in all its aspects: a dirty bathroom, a dirty a/c, a non flushing toilet, allergy alert!, …

    The location, the parking, the lobby, …

    Stayed in December 2023

Showing 1 - 25

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