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105 East Delaware Place, Chicago, IL 60611, United States of America
March 16, 2016
눉The way my guests and I were treated by some of the staff was completely unacceptable. One man barged into our room unannounced, didn't tell us his name or anything, and claimed that only two of us were allowed to be in a room at a time. First of all, we paid for two rooms for eight people and all of us were there at check in. Second of all, we were never told that we all couldn't be in one room at a time. I've never experienced anything like this in all the years I've stayed at a hotel. The rudeness alone and the unprofessionalism show to us was unbelievable. I felt as tho because we were all between the ages of 22-25 we weren't given respect. We paid for our rooms just like everyone else that was staying there. Needless to say we will never go back.
눇Location was nice, bathrooms were fairly nice, and the rooms were clean and comfortable.
March 16, 2016
눇bathroom a little small, and we wished for a refrigerator. But, all else was great! Shower flow/pressure was awesome!
March 13, 2016
눉Temperature in the room fell to 62 degrees at night.
눇Beautiful hotel with a fantastic location.
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