555 West Surf, Lakeview, Chicago, IL 60657 , United States of America
#141 of 180 hotels in Chicago
Guests' ChoiceBased on 634 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
7.5
Staff
8.6
Value for money
7.6
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Alberto
United States of AmericaHave issues with the heating, the toilet flap no functioning properly, everyday you need to log in to use the internet.
It is in a good location which was my old neighborhood.
Stayed in April 2024
Reviewed: March 31, 2024
Francine
United States of AmericaRoom was small but comfortable. No true complaints
convenience of the location to my father in law who is a resident at Brookdale Senior center
Stayed in March 2024
Reviewed: March 28, 2024
Peter
United States of AmericaDated. Minimal amenities.
Location
Stayed in March 2024
Reviewed: March 24, 2024
Diana
United States of America4th fl room was a bit warm-happy we could open a window
Staff, location cleanliness
Stayed in March 2024
Reviewed: March 23, 2024
Jamilia
United States of AmericaHard to get parking, no microwave in the room.
The room upgrade and nice clean room.
Stayed in March 2024
Reviewed: March 21, 2024
Stephanie
United States of AmericaUnfortunately no hot water and load noises throughout the night.
Free tea, great comfortable bed, and cute hotel!
Stayed in March 2024
Reviewed: March 18, 2024
Ruth
United States of AmericaSo over priced. Noisy radiators woke us throughout the night. Hair on bathroom floor when we arrived.
Very comfy beds and a great location for our needs.
Stayed in March 2024
Reviewed: March 16, 2024
Ronnika
United States of AmericaThe radiator in the room kept going on and it was kindof annoying but tolerable !
It was very clean and the staff were super nice and friendly!
Stayed in March 2024
Reviewed: February 27, 2024
Satya
United States of AmericaThe location is nice, within walking distance to many stores and restauranta in the area. The price is good and our rooms are large and comfortable.
Stayed in February 2024
Reviewed: February 27, 2024
Conrad
United States of AmericaN/A
Extremely convenient for visiting our son and daughter-in-law. Stayed there last year on a visit, and I was happy to return there this year. Very personable staff for check-in and check-out.
Stayed in February 2024
Reviewed: February 12, 2024
Brianna
United States of AmericaBathrooms were really small. Just fine for one night but if it was a longer stay I could see it being uncomfortable
The staff was very friendly and Rooms clean.
Stayed in February 2024
Reviewed: February 3, 2024
Natalie
United States Minor Outlying IslandsIt was clean the staff was super nice and friendly. It had a lot of charm. Would definitely stay again.
Stayed in January 2024
Reviewed: January 2, 2024
Jeffrey
ItalyThe room was very small and we heard a lot of noise from other guests returning at all hours of the night.
The hotel is in a beautiful neighborhood with lots restaurants and shopping. The staff was friendly and helpful. There is a nice area with a fireplace to sit while waiting for others. Everything was nice and clean and the staff let us leave our bags in a secure place on the day of check out so we could walk around the city until it was time to head to the airport.
Stayed in December 2023
Reviewed: January 2, 2024
Brown
United States of AmericaI slipped in the lobby because the floor was wet. Was only able to access "Guest" wifi, which grants temporary access. Heating unit in the room was inadequate.
Location is very good. Lovely looking building.
Stayed in December 2023
Reviewed: December 11, 2023
Terri
United States of AmericaLow water pressure in shower, even after we got a replacement shower head. It’s an older building so maybe that’s why.
Location, comfortable, clean
Stayed in December 2023
Reviewed: December 4, 2023
Patricia
United States of AmericaThe hotel is old, and it looks like it needs a little TLC. Other than that, my room was clean and the bed was comfortable!
I love historical hotels and this one didn't disappoint! There were many restaurants and stores to conveniently walk to. We parked in a parking garage across the street which I found to be very reasonable!
Stayed in December 2023
Reviewed: December 2, 2023
Farrell
United States of AmericaThe shower made a weird noise.
It was a great vibe! Very cute and cozy.
Stayed in December 2023
Reviewed: November 20, 2023
Angela
United States of Americawater pressure in shower wasn't good although sink was fine
Stayed in November 2023
Reviewed: November 2, 2023
Sindhu
United States of AmericaLocation and affordability
Stayed in October 2023
Reviewed: October 19, 2023
Christine
United States of AmericaThe stair case smelled bad and since it’s old is steep with small treads. But part of an older building- not a huge thing
Great older facility with charm and wonderful staff and great location. But older has its issues.
Stayed in October 2023
Reviewed: October 16, 2023
Angela
United States of AmericaTried to watch tv and relax when we got to the room, but couldn’t watch tv because there was no signal on most channels. Some channels had signal, sort of but couldn’t watch or listen because it cut out every couple of seconds. Not good!!!
Always clean & comfortable, staff and location are great!!
Stayed in October 2023
Reviewed: October 15, 2023
John
United KingdomDecor is a bit dated, but still clean and tidy
Great staff, perfect position for family visit. Reasonable price for Chicago on marathon weekend
Stayed in October 2023
Reviewed: October 12, 2023
Mary
United States of AmericaThe room felt old. This radiators made noise that kept me up. Poorly lit corridors had a dingy feel. Better lighting would have improved the overall impression substantially. Minor point but important to me; there was no half and half for the coffee in the lobby. As a result, I didn’t have any coffee when I could have used it.
Nice lobby and location,
Stayed in October 2023
Reviewed: October 6, 2023
Brian
United States of AmericaThe bathrooms are dated , clean but dated
You can’t beat the location , walking distance to everything, and safe clean streets
Stayed in October 2023
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