7805 Forest Point Boulevard, Arrowood, Charlotte, NC 28217, United States of America
Based on 116 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
8.1
Facilities
7.5
Staff
8.5
Value for money
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 3, 2022
Linda
United States of AmericaThe hotel is run down and our room door wouldn’t lock properly. But, our room was clean and that’s very important.
Breakfast was ok. I’m gluten intolerant so there wasn’t a lot to choose from for me. Yogurt and banana worked.
Stayed in December 2022
Reviewed: October 1, 2022
Johanna
United States of AmericaHot breakfast would have been better instead of the selections that they had.
I liked the kitchen in the rooms plus the essential that you may need were also available.
Stayed in September 2022
Reviewed: June 13, 2022
Lopez
United States of Americathere was no internet in this stay and it is very important for my work . although the room was clean it had an unpleasant smell and the toilet had a terrible noise every time it flushed it flushed every time it flushed the water
the attention and courtesy of the resection girl
Stayed in June 2022
Reviewed: April 27, 2022
Elanora
United States of AmericaNot up to date, but it will do.
Not the best if location for the places we went, but a lot of choices of fast food around that was a plus. Really was just a place to stay basically 🤷🏾♀️
Stayed in February 2022
Reviewed: April 18, 2022
Toni
United States of AmericaWhat I booked online wasn’t same room that was originally given to me.
I was able to upgrade to a bigger room without any issues.
Stayed in April 2022
Reviewed: March 24, 2022
Sydney
United States of AmericaIt smelled a bit like cigarette smoke.
The location felt safe. The room was nice. And the people were nice.
Stayed in March 2022
Reviewed: March 10, 2022
Ann
United States of AmericaThe price change to a little more on the weekend
Staff was good
Stayed in March 2022
Reviewed: March 6, 2022
Diamond
United States of AmericaRoom did not smell well and sink had bloody tissue stuck in it
property was convenient to everywhere we needed to go
Stayed in March 2022
Reviewed: February 13, 2022
Kelly
United States of AmericaThe place needed a little attention. A coat of paint would have improved the overall appearance a lot. The coffee pot in the room did not work, and you had to jiggle the handle on the toilet to get it to shut off. None of these are deal breakers, but would improve the overall quality.
It was pet / cat friendly. The location was also very good for us. The staff was always very friendly. The place seemed quiet and was comfortable.
Stayed in February 2022
Reviewed: December 4, 2021
Linda
United States of AmericaI’m gluten free, so was glad you had oatmeal. Wish you’d had boiled eggs though.
Stayed in December 2021
Reviewed: September 10, 2021
Thomas
United States of AmericaAt night people hanging in the parking lot like it was a club
Location and privacy
Stayed in August 2021
Reviewed: August 16, 2021
Sherry
United States of Americaa swimming pool was part of the reason we booked here. we were informed the pool was closed indefinitely. We could easily see that the pool had been out of commission for a long time ( half full, debris in pool and on pool deck, etc.) While we were here we did not see anyone attempting to fix the pool situation. definitely a disappointment to our children.
very nice bedding and comfy beds. room was very clean and had everything we needed.
Stayed in August 2021
Reviewed: July 18, 2021
Tom
United States of AmericaThe price was too high to not be able to use the pool or fitness area. This may be booking.com’s fault for not posting it on their site but the front desk attendant was not very nice when I was asking about it.
We really liked the room and the breakfast in the morning. The front desk attendant in the morning was very nice.
Stayed in July 2021
Reviewed: June 5, 2021
Zachary
United States of AmericaThe bed is toooooooo hard. I woke up with back pain.
The stay was friendly and the room has an excellent layout.
Stayed in June 2021
Reviewed: April 10, 2021
Matt
United States of America2nd stay at the hotel. Great room!
Stayed in April 2021
Reviewed: April 7, 2021
Matt
United States of AmericaGreat room! Clean and comfortable. As advertised. Friendly staff. I will stay here again.
Stayed in April 2021
Reviewed: November 12, 2022
Matthew
United States of Americashower leaks water all over the bathroom floor and the rooms need updating, couch looked like it came from the 70’s.
location and breakfast was good
Stayed in October 2022
Reviewed: November 8, 2022
Alondria
United States of Americathe rooms had roaches. seen a few in both rooms…not infested but still seen some. definitely didn’t like that. the shower liner was old & had what looked to me like mold on em. some of the towels were stained. did get fresh towels on demand tho
the hotel rooms were nice. I like how the rooms were conjoined. the beds were comfortable.
Stayed in November 2022
Reviewed: August 8, 2022
Peach
United States of AmericaUpon entering my room it was clean but then after being in there for a few min I noticed there was no body wash available... Would have been nice e to have available since I forgot my wash... A semi alive huge cocroach laying on his back dirty towels candy wrappers lighter and pills under the bed.. Went to the front desk and she couldn't put my into another room but also offered to go in my room to fix the problem which was very sweet of her and which she did but then waking up in the morning there were small cock roaches running on the walls and bathroom floor... Couldn't see if any in the room b/c the carpet is already dark
Location
Stayed in August 2022
Reviewed: August 8, 2022
Jonnesha
United States of Americaeverything it was perfect
Stayed in August 2022
Reviewed: July 18, 2022
Angel
United States of AmericaThe pool was not open and it's very small pool
The location is okay. It's in between downtown and Fort mill.
Stayed in July 2022
Reviewed: June 26, 2022
Michael
United States of AmericaI was given the runaround after I was told by the front desk attendant that they could not locate my reservation after booking with booking. com. So I was charged for one night that I didn't stay at this location. The location that claimed they couldn't find my reservation so I called booking.com and they told me they would cancel my reservation for free since it could not be located. I have yet to receive reimbursement after an agent told me that even if the hotel did not reimburse me booking.com would. I have called multiple times to no Avail. How could I be charged by the location for this an for them not being able to find my reservation, but still charging me as if I stayed? I'm guessing later they found my reservation and they told me it was a no call no show, but I booked 10 minutes to getting to the location. I am sure there is video surveillance to prove this. Even after calling the hotel they couldn't do anything to help as they insisted it was a no call no show.
I was given the runaround after I was told by the front desk attendant that they could not locate my reservation after booking with booking. com. So I was charged for one night that I didn't stay at this location. The location that claimed they couldn't find my reservation so I called booking.com and they told me they would cancel my reservation for free since it could not be located. I have yet to receive reimbursement after an agent told me that even if the hotel did not reimburse me booking.com would. I have called multiple times to no Avail. How could I be charged by the location for this an for them not being able to find my reservation, but still charging me as if I stayed? I'm guessing later they found my reservation and they told me it was a no call no show, but I booked 10 minutes to getting to the location. I am sure there is video surveillance to prove this. Even after calling the hotel they couldn't do anything to help as they insisted it was a no call no show.
Stayed in June 2022
Reviewed: June 1, 2022
Linda
United States of Americarun down - not clean
nothing
Stayed in May 2022
Reviewed: May 31, 2022
Oksana
United States of AmericaBreakfast Room a little cleaner, it has some scratches on the door It would be nice if the pool would be open
Stayed in May 2022
Reviewed: April 25, 2022
Deniesha
United States of Americavery nice very clean very friendly
Stayed in April 2022
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