394 Broadway, Chula Vista, CA 91910, United States of America
#24 of 27 hotels in Chula Vista
Guests' ChoiceBased on 368 hotel reviews
6.3Cleanliness
6.8
Comfort
7.0
Location
7.1
Facilities
6.6
Staff
7.3
Value for money
6.7
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Mike
United States of AmericaParking was stuff, coming late with no parking
Location
Stayed in March 2024
Reviewed: February 25, 2024
Chrystal
United States of AmericaHot tub was out of service (only reason why I booked this hotel) Microwave was dirty (didn’t want to use to warm up my food) Pool equipment was loud enough .. (kept us up most of night .. didn’t get well rest)
The kind staff & friendly environment
Stayed in February 2024
Reviewed: January 22, 2024
Priscila
United States of AmericaThe area wasn't so great... the door let's in light... the a/c makes a loud noise... the bed can use some thicker pillows or maybe 2 more
The bed was comfy
Stayed in January 2024
Reviewed: January 1, 2024
Maria
United States of AmericaThe bathroom didn't have hooks for towels and clothes. At breakfast they didn't provide tongs for bread, muffins, etc. People were picking them from plastic bags with bare hands.
The location, close to where our function was; easy access to the freeway. Good continental breakfast.
Stayed in December 2023
Reviewed: December 16, 2023
Robert
United States of AmericaThe room was like a cell the curtains wouldn't go down and once I got them down u could see right through the damn thing called the office and explained and they said u can't see through it. Wanted a different room took them for ever to get me another room and bam more problems
The lady working the counter in the afternoon was really nice , seemed like new management was taking over and running with good intentions but....
Stayed in November 2023
Reviewed: December 13, 2023
Hiram
United States of AmericaI came first day and asked the person in charge that my floor was dirty, lots of spots that’s needs to be cleaned plus dirt in floor came every day for 3 continuos days and every manager in charge (all Indian) were really nice and told me they will send someone to clean but never did. Floor is dirty and with lots of spots. By dirty I mean lots of dust and dirt the moment we put our feet on the bed it was full Of dirt. I used one of the towels to show them how dirty the floor was and in 5 days that i stayed there it was never cleaned. Bed was not the most confortable and you can hear all novices from upstairs and side rooms
Location and value, close to main stores, big room and upgraded . Breakfast included (bread, coffee and juice.
Stayed in December 2023
Reviewed: November 24, 2023
Robert
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: November 23, 2023
Danie
MexicoX
ok
Stayed in November 2023
Reviewed: November 1, 2023
Bingchi
United States of AmericaThey said breakfast included eggs. Breakfast actually included bagels, muffins, toast, and yogurt. Hair dryer was not included in the room. Receptionist said to check back at 6am. There was not a blow dryer available. A little disappointed.
Stayed in October 2023
Reviewed: October 27, 2023
Michael
CanadaFirst 10 parking spaces much to narrow even though we had a mid sized car. After those first ten they were normal sized and easy to access the car without fear of damaging other adjacent vehicles.
Police constantly patrolling the lots which is a great safety issue, but speaks to the obvious rise in local crime. Staff very friendly and helpful.
Stayed in September 2023
Reviewed: October 11, 2023
Aaliyah
United States of AmericaThe staff the lady I had go into it with her because her attitude is HORRIBLE ! Teach your staff to be more respectful they never know who they might be dealing with or what a person is thinking. The bathroom has rusty spots in the tub. Pieces of hair left. Like clean the bathroom up properly. Upstairs all you hear is stomping and running.
I didn’t like sh*t about this janky ass place.
Stayed in October 2023
Reviewed: July 5, 2023
Iris
United States of AmericaPolice activity at time of check in. 4 police cars parked out front and officers inside the lobby. People loitering in the parking lot, looked unsafe.
The property manager that helped us was courteous
Stayed in July 2023
Reviewed: July 1, 2023
Neivis
United States of AmericaWalking into the room there was a strong odor of cleaning chemicals for the duration of our stay. It affected so much our breathing that we had to step out for like 3hr leaving the windows open.
It is pretty centric to a lot of good restaurants and attention places.
Stayed in June 2023
Reviewed: December 19, 2022
Anna
United States of AmericaRoom service was not that great, Only offered 1 towel and it was old and stiff. We ended up buying our own towels and rags. We had a room next to the elevator, trashcan, and the stairs, so we heard all the traffic going up and down the stairs and elevator. People seemed to stop right in front of our door to argue, talk loud and yell insanities all hours of the night. We kept having to get our key reprogrammed.
I liked that it was pet friendly and that pet friendly included cats. Believe it or not, some hotels say pet friendly but only for dogs. Coffee was available in the office. There was a mini fridge & microwave in the room and both worked but they were not in good condition. The laundry facility was decent.
Stayed in November 2022
Reviewed: November 15, 2022
Minervs
United States of AmericaNeighbors had music loud since 630 am
Stayed in November 2022
Reviewed: October 24, 2022
Amy
United States of Americaroom was not properly sanitized and there was a lot of homeless people around it was very loud outside beds weren’t comfortable
Stayed in October 2022
Reviewed: October 6, 2022
Adriana
United States of AmericaIf they would've cleaned the toilet and had a plug for the tub to be able to take a bath.
Confy bed
Stayed in September 2022
Reviewed: August 27, 2022
Denyskar
United States of AmericaThere was some people in and out of property didn't look too safe
Rooms were better than i was expected,newly renovated,fridge in room and coffee maker
Stayed in August 2022
Reviewed: July 30, 2022
Adrian
MexicoPillow could be better,floors are falling down,lots of trouble makers around,noise,fights…
Internet was good
Stayed in July 2022
Reviewed: June 28, 2022
Joshua
United States of AmericaGets a little ghetto at night. Definitely activities going on all night. And you might see an episode of cops getting filmed but its still a great place to stay
One of my go to spots. Excellent staff and nice rooms
Stayed in June 2022
Reviewed: June 28, 2022
Elise
United States of AmericaWalls paper thin heard dog drinking water from it's bowl. Beds to soft. Super loud at night.
Near the mall and not far from the freeway
Stayed in June 2022
Reviewed: June 27, 2022
Kevin
United States of AmericaLow water pressure. The large amount of transients that occupy the premises. The huge police presence when I was checking out.
The room was big.
Stayed in June 2022
Reviewed: May 30, 2022
Deeanne
United States of AmericaVery noisy
Stayed in May 2022
Reviewed: May 28, 2022
Richard
United States of AmericaCheck in was not pleasant. Lobby was musky and empty. Had hard time understanding clerk with heavy accent. Had hard time falling asleep because of another ac unit noise traveling through walls. Forgot my ear plugs. Also was disappointed the jacuzzi did not work. Main reason I selected to stay here.
Very clean. Bed was very confortable as well the pillows. All room ammenities as described were there. Well secured grounds and cameras. Great location. Day staff friendly..
Stayed in May 2022
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