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Reviews of Best Western Plus City Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

33 West Spokane Falls Boulevard, Spokane, WA 99201, United States of America

#22 of 56 hotels in Spokane

Guests' Choice

Review Score

Based on 174 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Location. Staff was excellent both nights we stayed here on this trip.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Traffic noise from the road. Traveling with little ones, it was difficult to sleep throughout the night with that much noise coming from the traffic outside. A room on the opposite side of the hotel would have been better for us. No pool either :(

    Stayed in February 2024

  • Reviewed: September 17, 2023

    8.0
    Worked for our needs
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    You may not like the fact your near a train station and transient population around the nearby blocks.

    Very clean location. Safe, secure garage parking for an added fee 15.00 a night. Location was perfect for our specific needs regarding a wedding, restaurant visits and a quick drive to Idaho.

    Stayed in September 2023

  • Reviewed: August 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Small parking lot. Average accommodations but pricey.

    It is located near downtown shops and restaurants. Within walking distance to many places. Staff is very friendly!!!

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Great place to stay in Spokane!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    na

    great breakfast, great to be near the riverfront. comfy beds, clean rooms. they let us check in early, which to me is the mark of a truly customer-oriented place.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    8.0
    Close walking distance to our function, good breakfast
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Slightly difficult to get into off the one highway

    Pet friendly Great staff

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    Wonderful
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and accommodating staff. Clean rooms.

    Stayed in July 2023

  • Reviewed: June 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not a great neighborhood but property itself was well maintained and monitored. Dispensers in shower of soap empty.

    easy access to HWY

    Stayed in June 2023

  • Reviewed: April 10, 2023

    8.0
    interesting but still fun
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the guy doing drugs next to our room in the parking lot between the motel and Fast Eddie’s pub. could clearly see him from our balcony.

    room was beautiful. staff was amazing. very comfortable and clean.

    Stayed in April 2023

  • Reviewed: December 16, 2022

    8.0
    would come back
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    some employees were rude, talked with irritation

    Stayed in December 2022

  • Reviewed: September 26, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • One-Bedroom Queen Suite with Two Queen Beds - Non-smoking
    • Stayed 1 night

    It's so nice to be able to take a walk while looking at the riverside and waterfall in the morning.

    Stayed in September 2022

  • Reviewed: August 24, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Not a thing.

    Great location, friendly staff including breakfast prep/servers. It's was quiet and clean. Indoor parking available $10/night. Close to restaurants and breweries/bars and convention Center. Check out the Saranac Commens a block away.

    Stayed in August 2022

  • Reviewed: August 23, 2022

    8.0
    bathroom Floors not clean but otherwise a good hotel
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    location is good but noisy street traffic

    friendly staff- especially Joey and Nick

    Stayed in August 2022

  • Reviewed: August 10, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    This is a clean but basic property, so it met expectations. The rate of $200/night however, for a single room was too high.

    Stayed in August 2022

  • Reviewed: July 16, 2022

    7.0
    Overall good stay. Staff was excellent.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    The room was a little heavy on the Frebreeze

    Breakfast was very good and the staff was a pleasure

    Stayed in July 2022

  • Reviewed: July 11, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights

    The parking was disappointing. There aren't enough parking spots for the rooms available. I purchased garage parking because of the lack of outside parking.

    Breakfast was good. clean area and the staff very friendly. The room was clean and well maintained. The hotel in general was clean and nice.

    Stayed in July 2022

  • Reviewed: July 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The elevator wasn’t working the first day but it was fixed and all was good.

    This hotel is right downtown, across from the convention center so it’s in a great location. It’s a nice hotel, great staff.

    Stayed in July 2022

  • Reviewed: June 9, 2022

    9.0
    Wonderful
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    noisy outside

    Stayed in June 2022

  • Reviewed: May 13, 2022

    8.0
    Great location, difficult parking.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    Wish breakfast hours were extended a bit later. There is not sufficient parking and the underground parking is very tight and difficult to maneuver. Did not appreciate on the first night that specific parking spaces were "rented out" and we could not choose our parking spot for the $10 fee we had to pay.

    Great location - close to active nightlife scene. Breakfast offering was good and staff were very nice.

    Stayed in May 2022

  • Reviewed: May 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Although the location was right on edge of a sketchy neighborhood, we were able to pay extra to park in the garage and had no problems. The room was comfortable and clean.We did have a little traffic noise but not so bad that it was annoying. The staff was wonderful and very helpful. We didn't have time for breakfast but grabbed some fruit and yogurt on our way out and that was great.

    Stayed in April 2022

  • Reviewed: April 28, 2022

    7.0
    Over all the stay was good
    • With a pet
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    Breakfast Eggs and bacon were luke warmish to cold

    Stayed in April 2022

  • Reviewed: March 19, 2022

    9.0
    Charges for bringing service dog
    • Business trip
    • Couple
    • King Suite with Whirlpool and Fireplace - Non-smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I did not like that we were charged a "pet fee" for my service dog. That is not even legal but i have not gotten any response from them.

    The room was clean and as expected.

    Stayed in March 2022

  • Reviewed: March 19, 2022

    9.0
    It was great again. We stay with you when we come to Spokane.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    Powdered egg - uck.

    Staff was helpful and pleasant. Breakfast was good and varied. Room was clean and updated and a variety of pillows.

    Stayed in March 2022

  • Reviewed: March 17, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    Bed was uncomfortable

    Location and breakfast

    Stayed in March 2022

Showing 1 - 25

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