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2121 South Casino Drive , Laughlin, NV 89029, United States of America
February 11, 2015
January 31, 2015
눉I requested a fridge in the room because my husband is diabetic, so I was told by the front desk, she'll see what she can do. Housekeeping delivered the fridge that gets barely cold and they were charging me $10 a night. I asked the front desk why there's a charge when I never got charged before. I was told because I didn't book it directly thru the hotel. Then I requested on to get a high floor room and got the third floor. Obviously they don't read any of the request. The carpet in the room are falling apart on the edges of the room. Very dissatisfied with the accommodation. I don't mind paying the fridge for $10/night if the fridge gets cold but it doesn't so what is the point. The front desk people are not very friendly at all.
February 7, 2015
눉Carpet in room needs replaced. Caulking around tub needs attention
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