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345 West 35 Street, Hell's Kitchen, New York City, NY 10001, United States of America
January 25, 2015
눉Very little to complain about- I think the reception staff are a little bit stand offish with questions but they may get a million questions a day who knows! Concierge are a rip off - they will charge commission on everything - do your own research on tickets , transport etc. Noisy heaters/ air con units
눇Large rooms, blackout blinds, noise free ( heart of city) , fab showers, gym (small) , coffee maker, fridge, kitchenette, location( Madison square gardens and Times Square very close by) , safe in room, ATM in lobby, nice bar and tapas available . Lifts fast and always available. Free wifi everywhere on hotel
January 23, 2015
눇Very welcoming. Large clean rooms and excellent location. We returned to NYC following a trip to the South and chose to stay at this hotel. We were upgraded to a 8-persons suite on arrival. Highly recommended!
January 23, 2015
눉Should consider the use of security cards to operate lifts. Found a stranger loitering and putting leaflets through guests doors
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