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Most often used by people in the United Kingdom
225 Powell Street, Union Square, San Francisco, CA 94102, USA
8 March 2016
24 February 2016
눉Our room was very small ! WiFi connection was soooooooo very bad !!!
눇Staff was nise and friendly. Clean rooms.
25 February 2016
눉I made a reservation through booking.com (pre-paid already). I went there and they could not find my reservation and made a new reservation. I told them I already paid for it and showed them my bank statement that clearly states "Villa Florence" as the vendor. They said they can't honor that because it is not in their system EVEN THOUGH IT HAS THEIR COMPANY NAME ON MY BANK STATEMENT. After doing more digging they found my reservation (even blamed it on booking.com for the mistake) . It was poor customer service on their part and I will NEVER come back. Nor will I recommend this place to anyone.
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