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72 Loon Village Road, Lincoln, NH 03251, United States of America
August 14, 2016
August 7, 2016
눉No restaurant, walkways and decks were hot and smelled like exhaust fumes - may have been from ac units or the gas fireplaces. Did not like that we had to strip the linens off the beds on check out day. Also REALLY didn't like having to take our own garbage out. There wasn't a dumpster in each parking lot - just one in the main drive way when you come in. Had to load smelly trash in car and drive it down the road to dumpster. Come on its our vacation! Staff is not at front desk after 9 pm and the answering service is so rude, Our phone kept ringing and no one was there. Tried to see if there were messages but it didn't work. I called the desk, got the answering service who told me that it was after 9 so no one was calling my phone.... it kept ringing. We had to unplug it. Not going back to this place!
눇The location across the street from loon mountain was nice.
August 7, 2016
눉Not a clear explanation as to how they process payments and at the end of the stay they almost make it seem like they are about to double charge you. That didn't happen, but to illustrate, I had a 589 pending charge on my bank account and was told all they need is the final 401, and it makes it sound like they were going to charge an additional $400 when actually they were deducting a $100 deposit, and this was when we were checking out so an explanation when checking in would have been more a proper procedure.
눇Very comfortable accommodations, friendly staff, four pools (2 indoor, 2 outdoor).
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