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265 Union Avenue, Memphis, TN 38103, USA
12 May 2015
11 May 2015
눉The window in the bathroom didn't lock. There was an open utility room inside the room. The linen on the bed was dirty. Hotel staff stated they would send someone down to the room to address our concerns & they never did.
눇The location was perfect being that it was right off Beale Street.
12 May 2015
눉A couple of days after our stay I checked my credit card account and discovered I had been charged an extra $250 by this motel. I called 6 times before someone was able to give me an explanation, saying I had broken the shower?! I hadn't broken the shower and wasn't consulted about this before they charged me. The manager had all the right answers to my questions and protests which makes me think he has done this many times before. The place is run down and they are obviously using funds of unsuspecting guests to pay for maintenance. I contacted my bank who immediately launched a credit card fraud inquiry as I did not authorise the charge. Lots of hassle for an overnight stay. My advice is to pay a bit extra to stay somewhere more trustworthy.
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