Choose your preferred language. We speak English (US) and 42 other languages.
201 Park Avenue South, New York City, NY 10003, United States of America
July 26, 2016
July 15, 2016
눉protests outside were a major distraction and inconvenience
July 7, 2016
눉1) Staff : Staff I met seem not well trained to work for a first class hotel. It took quite some time for me to check in as they had difficulties in finding my name in their booking list. This never happen in my previous bookings (20+) for other hotels through BOOKING.COM. My worst experience in this stay was when I checked out. The security/bell boy who handled my left luggage was rude and impolite... What frustrated me most was his statement to me "YOU ARE NOT ANSWERING MY QUESTION!" when we were clarifying which luggage were to be stored. His wordings, I think, is inappropriate to be said to a hotel guest ! 2) Facilities The lobby is small for a five-star hotel and without any seating. Bottled water was placed causally in the room in a way suggesting that they were free.... but of course, I was wrong and I was charged $25 for that afterwards when I checked my credit card transaction.
눇Union Square is a great location, close to a shops and restaurants, as well as subways. The hotel is nicely decorated.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!