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1533 Elm Street, West Springfield, MA 01089, United States of America
August 14, 2016
눉The staff wasn't very friendly, the room very dark and smelt a bit odd. Too much furniture in the room so almost no space to put our luggage. Not a very nice area, although you are close to a few dinner options. All in all, we were ok with it since we were only passing through for 1 night, but definitely didn't enjoy it a lot.
July 19, 2016
눉Lots of dead bugs on window sill, cobwebs in wardrobe and corners, felt damp despite AC. Storage room door was open and had Halloween feel with unbelievably massive cobwebs. Walked on wet bathroom floor and had dirty footprints either from dirty bathroom floor or dirty carpet (despite carpeting looking fairly new).
눇Location. Very friendly/helpful desk staff. Outdoor area under tree great for cigars and conversation. Mattresses looked newer - comfortable but not luxurious. Charging station between beds. Good lighting. Quiet.
July 22, 2016
눉window did not shut or lock, no sound barrier, i don't consider a bagel, muffin and coffee a continental breakfast. I also asked for a non smoking room and was put in the smoking section, the room had ashtrays and cigarettes butts on the window sill. this hotel really needs renovations.
눇the bed sheet were clean and changed everyday. the staff was very friendly and helpful with directions and restaurant information.
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