Choose your preferred language. We speak English (US) and 42 other languages.
815 Nichols Boulevard, Sparks, Reno, NV 89434, United States of America
July 14, 2016
눉Where do I start? First, we didn't receive the room we reserved and had to relocate.The water was turned off in the hotel while I was showering with no prior notice, we asked them to keep our room free of chemicals due to severe allergies to such things and they sprayed something all over our room while we were out. Cleaning with chemicals is a common practice, but spraying aerosol spray isn't even something most places do. I had to leave for several hours while our room aired out. The main areas were not very clean and or well maintained. Something very hostile happened in the room across from us and the halls were filled with police and an ambulance for hours which was very unsettling. I'm not even sure what the stretcher was for or why they were being so private about what was going on IN that room.We were questioned by the police about whether we heard anything coming from the room. There was police evidence tape on the door for a day after the incident. I asked to speak to a manager about my experience and after 4 phone calls and 2 voice mails still have not heard from her. I definitely won't be staying here again. I can't even believe this is owned by the Peppermill which is where we are staying now, after checking out of that horror show.
눇The rooms were spacious enough and clean with a refrigerator and reasonable furnishings. The front desk staff was very helpful and friendly.
July 14, 2016
눇Close to the freeway. Nice walking path around the marina. Good restaurants and good gambling. Would definitely stay there again.
July 13, 2016
눉It was after 8pm and the maid was upstairs vacuuming and then the guest was up all night
눇The bed was comfortable... The air conditioner worked great and was quiet.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.