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201 West 55th Street, New York, NY 10019, USA
24 April 2016
눉My fault because I didn't read the fine print provided at the time of booking under the title of Important information. I found extremely annoying the fact that a residents fee of $43.54 per person per night is part of the package and there is no way to have it waived; the justification is that it provides for breakfast, non alcoholic beverages, WiFi, fitness center, daily housekeeping, etc. Considering that some of these we never used, I find that an extra charge of over $80.00 per night is excessive. Furthermore and more annoying yet, I find that the price comparisons provided by Booking.com are not consistent accross hotels, deceptive and not fair to other hotels since most provide these services at no extra charge. Like I said, my fault; but my trust in Booking has evaporated
눇I tend to agree with all the positive comments about this hotel especially if compared to other New York City facilities; I do not have much to add to the positive section.
18 April 2016
눇The staff was super friendly and even remembered my name for the duration of my stay. I also loved the happy hour and all of the free meals included in my stay.
23 April 2016
눉Literally no service during the day in the lobby so having a casual business meeting is not possible as it would be in every other hotel I have ever stayed in. No room service even for delivery to lobby. As a business hotel it does not work. Too many families with young children. Communal self service breakfast again not condusive to business.
눇Design and feel of the hotel is boutique and upmarket . Friendly staff .
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