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1 West Exchange Street, Providence, 02903, United States of America
April 12, 2016
눇The facility was good, great customer service. The bedrooms were spacious however the bathroom smelled so bad of cigarettes. Me nor my spouse smoke so this was definitely a turn off. The towels also smelled and did not seem to be washed well. I understand that the Omni is "going green" but i think this leads to staff not cleaning towels that arent in use leading to stinky leftovers
April 9, 2016
눇it was our wedding night and there were rose petals on the bed and a bottle of champagne which was a great touch...I really appreciated it, room was a corner room which was great also
April 11, 2016
눉As nice as the hotel was, I really couldn't enjoy the hot tub at all as it was, one, very cold, the temp was not inviting. And two, bugged me the most was There were so many children in the hot tub who overloaded it making it very hard to relax in it. I have medical problems with muscles and this was something that would've helped a little. I had Hoped the rules of children not being allowed in the hot tub was going to be enforced. But it was not. Maybe next time the heat can be turned up a bit and the rules for the hot tub can be enforced so the adult guest can enjoy their full stay as well. I didn't even allow my own child in the hot tub even though there were other kids, because it was a rule. I Try to teach my kids to follow rules. Thank you.
눇The hotel was beautiful, and the staff was wonderful. Very kind. Most comfortable bed and pillows too! Slept very well. I also loved the easy access to the mall and convention center.
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