1400 M Street NW, Northwest, Washington, D.C., DC 20005, United States of America
#106 of 152 hotels in Washington, D.C.
Guests' ChoiceBased on 367 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.1
Staff
8.6
Value for money
7.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Olena
United States of AmericaWhen booking the hotel, taxes and breakfast were included in the reservation, but the hotel once again counted breakfast, which should have been included in the reservation with the benefits of Booking Level 2, the price was inflated
Excellent location, cleanliness, friendly staff, excellent interior of the hotel
Stayed in April 2024
Reviewed: March 25, 2024
Chris
United States of AmericaThe small conference room on the ground floor has a wall in the middle of it and was a difficult room to have a meeting.
Excellent staff. Very nice rooms. Quiet.
Stayed in February 2024
Reviewed: March 24, 2024
Victoria
United States of Americadowntown, it was
Stayed in March 2024
Reviewed: March 23, 2024
Ann
United States of AmericaNo complaints
Breakfast was excellent.
Stayed in February 2024
Reviewed: March 22, 2024
James
United States of AmericaThe dog barking across the hall. A large shaded dog cage would probably silence the hound.
The room was well appointed, the building clean, the restaurant was comfortable and food good. I used the gym several times. I’m glad it was there.
Stayed in February 2024
Reviewed: February 28, 2024
David
United States of AmericaThe staff were exceptional. Everyone I came into contact with during my stay was friendly, warm and helpful.
Stayed in February 2024
Reviewed: February 24, 2024
Therese
United States of AmericaLimited food options after breakfast.
Bed was very comfortable. HVAC was rather loud and it was difficult to get the temperature to a comfortable level. At one point we had to switch to ac because it got very warm.
Stayed in February 2024
Reviewed: February 24, 2024
Terry
United States of AmericaStaff at check in were not very welcoming.
Great location.
Stayed in February 2024
Reviewed: January 15, 2024
Joshua
United States of AmericaGuest services was fantastic
Stayed in January 2024
Reviewed: January 7, 2024
Juman
New ZealandDry cleaning is not very good They did not remove a stain from my clothes
Stayed in January 2024
Reviewed: December 11, 2023
Mara
United States of AmericaSeemed a little dated. Toilet was chipped.
Location
Stayed in December 2023
Reviewed: November 26, 2023
Celso
United States of AmericaLocation was good and room was small but comfortable
Stayed in November 2023
Reviewed: November 22, 2023
Janada
NigeriaThe staff were professional, friendly, and helpful
Stayed in November 2023
Reviewed: October 7, 2023
Richard
CanadaHotel seems to be dated, including the exterior and the room. Could use some renovations and refresh.
The room size, the bed comfiness, and the general room cleanliness. The location of the hotel itself is pretty great as well.
Stayed in September 2023
Reviewed: September 26, 2023
Fiona
United KingdomStaff were sometimes a little slow to help.
The hotel was in a great location, the room was comfortable and the shower was good.
Stayed in September 2023
Reviewed: September 25, 2023
Tibbs
United States of AmericaThere wasn’t anything that stood out that I didn’t like. The restrooms could have been cleaner, monitored more often, some customers can make a mess and not clean up after themselves.
Breakfast was good, food choices, could have been hotter. Location good
Stayed in September 2023
Reviewed: September 19, 2023
Susan
Kenyaluck of some essential things
I love how spacious and clean the rooms were, the staff at the reception were great giving recommendations on places to eat etc I didnt like that the rooms didnt have any slippers toiletries
Stayed in August 2023
Reviewed: September 18, 2023
Laura
IrelandThe food at the restaurant was ok but not great. Although the prices weren't out of line with other nearby restaurants, it seemed a bit expensive given the quality of the food. The supervisor at the restaurant seemed very tense and whenever he was nearby the staff seemed uncomfortable and it had a negative effect on the atmosphere.
The room was spacious and comfortable. Impressive lobby. Good wifi and conditioning. The water at the entrance was a great touch after coming in from the heat! Handy to have both a restaurant/bar and a Starbucks in the hotel. Within walking distance of a lot of restaurants (although an expensive area). Walking distance to a metro.
Stayed in September 2023
Reviewed: September 7, 2023
Mayra
United States of AmericaEverything was fine. Just would've like more options for dining in the hotel
Great front desk staff, brd and pillows are AMAZING, and good location for what we were in town for
Stayed in September 2023
Reviewed: September 5, 2023
A
United States of AmericaThis isn't a complaint, just an observation. The hotel is not located near much night life activities if that is what you are looking for.
Staff was very pleasant. Overall a very quiet, mature and relaxing environment. The neighborhood was also quiet and well kept. Room was very clean upon arrival, I had a standing shower which came with the traditional king room, spacious bathroom. The lobby was very welcoming to guest. Received complimentary wine one evening. Housekeeping came by every afternoon. It was a pleasant stay, and I would highly recommend this hotel.
Stayed in September 2023
Reviewed: September 5, 2023
Hadi
Canadarestaurant and breakfast
very clean
Stayed in September 2023
Reviewed: September 5, 2023
Gena
United States of AmericaNo pool. Not much to do in the lobby if you aren't a drinker.
Quiet and very peaceful. Upgraded to a room looking over the Dupont circle, but it was a long walk from the elevator. Thank you to, Mr. KEVIN, for helping us to our room with our bags!
Stayed in September 2023
Reviewed: September 5, 2023
P
United States of AmericaThey charged me $20 to stream one movie on the TV and I was totally unaware that I would be charged this
Very very quiet and comfortable bed nice shower and clean
Stayed in September 2023
Reviewed: September 4, 2023
Gaik
United KingdomThe air conditioning was quite loud. Temperature control was not great either - it’s either too cold or not cold enough. I was also given a room facing the lobby so I can’t open the curtain at all. I’ve requested to change room as I was staying for 6 nights but was told not possible.
Good size room and cleanliness
Stayed in August 2023
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