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4706 New Centre Drive, Wilmington, NC 28405-3444, United States of America
January 19, 2016
눉The first morning my blow dryer didn't work, I called down to have it replaced. The staff member proceeded to hand me the wall mounted blow dryer and expected me to fix it and remove the other one! I asked him to do it and we eventually figured it out together .... still a little irritated he expected me to put it together and figure it out on my own?? !! That evening I attempted to iron a shirt and the iron had a lot of gunk on it (not even sure what it was!) I asked for a new iron...when the staff member finally made it up to our room he said sorry we have no more irons ...."There is a Target across the street if you want to go buy one" Yep! That is what he said! Crazy! I carefully explained that that was ridiculous! Couldn't even believe the suggestion! Bad customer service !
눇Location was great and perfect for our stay.
January 6, 2016
눉No bad experience.relaxation will come again
눇It property was clean and the breakfast was good. I liked the location. Close to shopping centers. I also like the 12 o'clock check out.
January 19, 2016
눉I was a little concerned about the noise level between 7 and 9 PM. The walls were not sound proof. I could hear people talking pretty plainly in the adjacent rooms. There were actually babies and young children who were making noise because they seemed to be unhappy. However, they did calm down when it got to be around 9:30 PM which allowed me and my wife to go to sleep in peace. If there had been teenagers or young adults partying, then that would have been a problem. But, the people next door quieted down and we were able to get a good night's sleep.
눇We enjoyed the indoor hot tub, the included breakfast, and the location. The room was very comfortable.
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