333 Rainbow Blvd., Niagara Falls, NY 14303, United States
#26 of 45 hotels in Niagara Falls
Guests' ChoiceBased on 2059 hotel reviews
7.0Cleanliness
7.3
Comfort
7.5
Location
8.7
Facilities
7.3
Staff
7.8
Value for money
7.2
Free WiFi
8.3
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End of dialog contentReviewed: 25 April 2024
Jackye
United StatesBeds/Pillows were not as comfy as expected.
American breakfast was good
Stayed in April 2024
Reviewed: 25 April 2024
Wendy
United StatesI really like everything
Love it
Stayed in April 2024
Reviewed: 25 April 2024
Marijana
United StatesThe walls were paper thin, so you could hear EVERYTHING in neighboring rooms and in the hallway. Now, Niagara being the honeymoon capital of the world… it might not be related, but it’s a G-rated way to describe the situation. One in our group had VERY ENTHUSIASTIC ‘honeymooners’ next door and got literally no sleep (they went for hours, and excessively loudly, both nights). The breakfast area is too small for the size of the hotel, so plan on that possibly being an issue. Front desk staff could be friendlier - they were ok, but not the epitome of hospitality, more like ‘fine, since you’re already here, I’ll do my job, but don’t expect me to pretend I’m happy about it’.
The location was amazing, rooms were clean, beds were comfortable (with a large selection of pillows of various firmness - can’t go wrong!)
Stayed in March 2024
Reviewed: 24 April 2024
Luis
United StatesN/A
Good location. Walking distance to the falls .
Stayed in April 2024
Reviewed: 18 April 2024
Carla
CanadaThe dining facilities are too small
Very close to the Rainbow Bridge and good value
Stayed in April 2024
Reviewed: 16 April 2024
Beatrix
CanadaI could hear my floor mates often... walls are thin. I would like more fresh fruit and veggies at the breakfast table. The pool was dirty (lots of hair in pool). Our keys didn't work on the last day... we had to go to front desk.
Love complimentary breakfast, price of hotel. Front desk staff was lovely and cleaning staff was friendly too.
Stayed in April 2024
Reviewed: 12 April 2024
Chinedum
NigeriaBreakfast was abysmal! No other word for it. Tasteless eggs, tiny pancake long line for toast, cereal and that was it! A bit of hair on the bathtub and behind the toilet. No shutter blinds in room
It was extremely spacious, clean to an extent and quite modern. About 10mins walk to the Falls. Good ambience. Definitely comfortable and won't mind staying again if breakfast is improved or maybe scrapped as not okay at all
Stayed in April 2024
Reviewed: 1 April 2024
Jenn
CanadaWe were in a ground floor connecting room and we could hear everything happening in the room next to us - even regular conversation level noise. Would recommend asking for a room on a higher floor that doesn't have the connecting room.
Clean, friendly staff, very conveniently located
Stayed in March 2024
Reviewed: 30 March 2024
Tomasz
CanadaYou can hear people walking in the room upstairs- they must have been elephants actually- they were so loud. Breakfast was served on paper plates! Unbelievable! Waste of paper or laziness ? I think that is only possible in US.
Good location, comfortable beds
Stayed in March 2024
Reviewed: 22 March 2024
Gloria
CanadaSafe didn't work, desk clerk hung up on me because she was "busy" and couldn't get near the breakfast. No muffins etc.
Location
Stayed in March 2024
Reviewed: 17 March 2024
Cheryl
United StatesThe one lady at front desk had additude...other than that everything was great
Clean, friendly,
Stayed in March 2024
Reviewed: 9 March 2024
Daniel
United StatesThe pool was closed both days. Car got broken into in the parking lot.
The staff were all friendly. The breakfast was good and fast bringing out more food for the buffet. Very clean hotel.
Stayed in March 2024
Reviewed: 3 March 2024
Emmanuelle
FranceThe breakfast was not so good: coffee not strong enough, no cheese, no fruit….
Close from the falls easy to go both side on foot .
Stayed in March 2024
Reviewed: 29 February 2024
Wood
United StatesOver chlorinated pool/ made kids eyes throat Hurt/ dyed my niece green bathing suit yellow
Staff was amazing
Stayed in February 2024
Reviewed: 15 February 2024
Bm
OmanChlorine in the swimming pool was too much.
Stay and the Room was good. Value for money
Stayed in February 2024
Reviewed: 29 January 2024
Yasodarran
United StatesBreakfast was so good.
Stayed in December 2023
Reviewed: 27 January 2024
Marysella
El Salvadorthere wasn't shampoo, conditioner, shower gel, it was too bad in my opinion. I left something and returned to the room, there was nobody to help me.
location, breakfast, quietness, room
Stayed in December 2023
Reviewed: 2 January 2024
Kim
United StatesThe children above us were extremely loud at times felt like they were gonna come through the floor.
Breakfeast was good!!! Hotel was close to American Falls!!
Stayed in January 2024
Reviewed: 26 December 2023
Centria
United StatesThe breakfast. It was not good.
The room size. And bathrooms nice
Stayed in December 2023
Reviewed: 19 November 2023
Gregory
United StatesNothing really
Rooms were a great deal for the price
Stayed in November 2023
Reviewed: 13 November 2023
Stelios__gr
GreeceBreakfast was terrible: the quality worst, the space very small for such hotel capacity
Available parking at the hotel premises. The price was according to our needs.
Stayed in October 2023
Reviewed: 9 November 2023
Franca
CanadaTerrible location. Only near the Casino and an outlet mall.
Nice hotel. Clean and comfy rooms.
Stayed in November 2023
Reviewed: 6 November 2023
Sara
United StatesThe room was comfortable but definitely needs an upgrade and som love. The bedroom door was so hard to open and close that I had to help my mum. The wall are that thin I could hear someone snoring from another room. Breakfast was disappointing: poor selection and served on paper plates/cups. Why? Room and tables messy. The only woman working was doing a good job but she couldn’t keep up. A jar of peanut butter left there for people to scup it out doesn’t seem hygienic an up to hotel standards. Seems like the company is saving money cutting staff members. I was also given the wrong info from the reception. They either didn’t know about things or they gave me the wrong information (breakfast time, shuttle bus, tour operator). Not worth the money.
The Hotel is very close to the Niagara Falls.
Stayed in November 2023
Reviewed: 5 November 2023
Kari
CanadaNot a lot if selection for breakfast
Location
Stayed in November 2023
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