5661 Windhover Drive, Orlando, FL 32819, United States of America
#189 of 384 hotels in Orlando
Guests' ChoiceBased on 824 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
8.8
Value for money
8.3
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 13, 2024
Nael
IndonesiaNo groceries nearby, walking distance Breakfast so so Carpet in 4th fl corridor is old and bit smell dump
Coffee 24h Spotless clean especially in the dining rm and lobby Bed and bath Room very comfortable.
Stayed in April 2024
Reviewed: April 7, 2024
Lacasse
United States of AmericaPool was not clean Bottom sheet on bed kept coming off, to large for bed Toilet paper was not restocked, had to go to front desk because we ran out Continental breakfast was not good at all Bed was very uncomfortable Pillows not comfortable
Stayed in April 2024
Reviewed: April 7, 2024
Shaocong
New Zealandlocation
Stayed in March 2024
Reviewed: April 6, 2024
Mark
United States of AmericaIt's just a little outdated
Close to universal studios and restaurants excellent staff very clean
Stayed in April 2024
Reviewed: April 2, 2024
Nicola
LuxembourgBreakfast was poor no fruit or yogurt, juices also poor
Room was lovely and very comfortable
Stayed in April 2024
Reviewed: April 1, 2024
Daniela
Costa Ricaone of the reasons I reserved this hotel was for the convenience of included breakfast, but ended up being too processed for my liking, keep this in mind if this is something you are considering.
Great location and great room.
Stayed in March 2024
Reviewed: April 1, 2024
Melissa
CanadaThe breakfast patties were often burned (like overly heated in the microwave that it becomes hard). Nothing exciting but will make the kiddies happy. There is no hot tub and the water in the small pool was too cold to swim in March spring break. The hotel still used small tiny tubes of toiletries instead of the refillable ones attached to the wall and the shampoo made my hair feel brittle. No shower gel, only small round bars of soap. The room/pillows had a funny cologne smell that made it really hard to ignore and fall asleep. But that smell went away the next night so that was ok...
Love that the free shuttle got us to Universal Studios before either of the park opened. So it was great for timing. I love that there were fast food options right at the parking lot of the hotel. There's Taco Bell, an IHOP, and a KFC that all practically shared the parking lot with the hotel. I love how close we were to the green line trolley that took us to the Premium Outlets. The staff were nice, their breakfast was ok. They had mini waffles, scrambled eggs and sausages, yogurt, sweet items like cupcakes and mini donuts, cereal and bread. There is a very small pool. The room was a good size. The washroom was ok. I love that I was able to buy something online and shipped it to the hotel.
Stayed in March 2024
Reviewed: March 27, 2024
Raphaël
FranceAs usual, it's not easy to find food if you don't want to take your car. Like almost everywhere in the USA, how sad to see all this plastic tableware thrown away during breakfasts! What an ecological nonsense!
Very convenient to visit the Orlando area, The hotel is clean, the staff is very professionnal and the breakfast is perfect.
Stayed in March 2024
Reviewed: March 27, 2024
Amy
United States of AmericaShuttle was late.
Location, free breakfast and friendly staff
Stayed in March 2024
Reviewed: March 25, 2024
Kenneth
United States of AmericaDesk staff not particularly friendly.
The most water pressure I've ever had in a hotel shower.
Stayed in March 2024
Reviewed: March 25, 2024
Susan
United States of AmericaBreakfast was subpar. Also food was not restocked after 9:30.
Easy access and well maintained
Stayed in March 2024
Reviewed: March 23, 2024
Louis
United States of AmericaNo rooms on the first floor.
staff was friendly.
Stayed in March 2024
Reviewed: March 18, 2024
Inaingo
NigeriaClean
Stayed in March 2024
Reviewed: March 10, 2024
Ashwien
Surinamenothing
hotel is right off the turnpike, so easy if you are on the road. Great breakfast with variety, clean and quiet. Has shuttle to parks, great for families
Stayed in February 2024
Reviewed: March 7, 2024
Gabriella
United States of AmericaThe elevators were a little funky. They would stop at times and take 2-3 minutes for it to open. Also the shuttle that takes you to the park is a small bus and it picks up a bunch of other people first-so we had to stand on the bus and it was very crowded, it also only runs once throughout the day.
The room was nice, lots of space. It was in walking distance to some restaurants and other fast food, which was convenient. Overall, it was a good experience. They also have free coffee all day in the lobby!
Stayed in March 2024
Reviewed: March 6, 2024
Fabio
PanamaElevators are noise and old
Good breakfast
Stayed in March 2024
Reviewed: March 5, 2024
Susan
United KingdomClean and good size rooms
Stayed in February 2024
Reviewed: March 5, 2024
Heather
United States of AmericaOne side of the elevator was a little slow.
Great location
Stayed in March 2024
Reviewed: March 4, 2024
Marganit
Israelbreakfast can be better
the location of the hotel is good and easy to get to all the attractions. there is a parking lot which is for free. the room was very good, two beds that are great and comfortable.
Stayed in February 2024
Reviewed: March 4, 2024
Cherii
United States of AmericaOld carpeting
Safe and clean
Stayed in March 2024
Reviewed: March 3, 2024
Joy
United KingdomBreakfast did not offer much for people with dietary requirements. Television kept losing sugnal so channel availability was poor and would cut out in the middle of a program
Big room with great facilities. Comfortable bed Closeness to Universal Studios
Stayed in February 2024
Reviewed: February 28, 2024
Julien
FranceAir conditionné Emplacement
Literie
Stayed in February 2024
Reviewed: February 18, 2024
Richard
HungarySame breakfast every day.
Stayed in February 2024
Reviewed: February 17, 2024
Lukáš
Czech Republicnot possible to open windows - missing fresh air breakfasts at the hotel were quite basic ... (US standard) payment - as in 50% cases in US, not possible to pay without physical card...
everything was OK, good beds, free parking outside, great Korean restaurant very close :)
Stayed in January 2024
Emeishan City, China
Novo Hamburgo, Brazil
Guadalajara, Mexico
Smolensk, Russia
Bordeaux, France
Tissamaharama, Sri Lanka
Hue, Vietnam
Graz, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content