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Reviews of Quality Inn Pinetop Lakeside This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

458 East White Mountain Boulevard, Pinetop-Lakeside, AZ 85935, United States of America

#25 of 34 hotels in Pinetop-Lakeside

Guests' Choice

Review Score

Based on 298 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.3

  • Facilities

    7.0

  • Staff

    7.7

  • Value for money

    7.2

  • Free WiFi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 19, 2024

    8.0
    Acceptable accommodations at a very reasonable price.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    Na

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom was dirty

    Breakfast isn’t actual breakfast

    Stayed in March 2024

  • Reviewed: February 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    When we call to book a room, the answering machine pretends there's a continental breakfast. In reality, you can grab a paper bag with a burrito 🤮 and a tiny muffin + tiny orange juice and a few cookies. And get the coffee in your room.

    EV chargers

    Stayed in February 2024

  • Reviewed: January 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    The bagged breakfast sucked. There was mold on it.

    The bagged breakfast sucked. The breakfast burrito had mold on it!!!!!!

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Icy sidewalks

    Comfy bed and pillows

    Stayed in January 2024

  • Reviewed: December 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Breakfast in a bag, and it was like a .99 cent burritos

    Stayed in December 2023

  • Reviewed: December 10, 2023

    6.0
    I couldn't wait to get home for a nap.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We were downstairs and the people above us kept walking around and keeping me awake.

    We went to the desk at 9:15 and there was a bowl of small apples and tangerines.

    Stayed in December 2023

  • Reviewed: November 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The sack break was disgusting ...burritos were crappy...clementine over ripe an couldn't eat them...It was just awful...

    It was clean, the room was comfortable.

    Stayed in November 2023

  • Reviewed: September 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel bed

    The town is beautiful

    Stayed in September 2023

  • Reviewed: August 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    It was not listed that a mortuary was next door.. parking was limited on the side where the rooms are. Was not told what time breakfast was served.

    Everything was clean

    Stayed in August 2023

  • Reviewed: August 22, 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    No king suite available, so had to pay more for two queen room. Breakfast consisted of frozen breakfast burrito, small muffin, and small can of juice. The only time I saw a person in the office was when I checked in.

    Facilities were clean and well maintained.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The person at the front desk was harsh in her answers, no customer experience The steps to the 2nd floor were narrow. I changed hotels after my committed stay.

    Just the location

    Stayed in August 2023

  • Reviewed: August 16, 2023

    6.0
    Way too expensive for what it is.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    The 'breakfast' was a processed muffin and burrito in a paper sack. If you advertise a breakfast, you should provide a breakfast. The room coffee maker was the cheapo that makes coffee flavored tea.

    convenient location

    Stayed in August 2023

  • Reviewed: August 2, 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The ac was very loud.

    Good location

    Stayed in May 2023

  • Reviewed: July 29, 2023

    7.0
    Too hot but comfortable.
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    The breakfast was horrible. That is way the rating is down. On the phone they said you will have a warm prepared breakfast. This was not true. It was a grab and go bag consisting of orange juice, small muffin, egg sausage burrito (you need to microwave) fig bar. The website did say breakfast could be effected by circumstances. I went to a motel awhile back and they are serving hot breakfast. We had to shorten our stay since my husband had breathing issues by one day. They didn't give a refund. But that is understandable. I didn't expect that.The weather was hotter than expected 98 degrees. however the next day was 90 degrees with rain in the afternoon. Weather limited our ability to go for walks with the dog. Our purpose was to find cooler weather.

    Location is good, Clean, comfortable bed.

    Stayed in July 2023

  • Reviewed: June 1, 2023

    6.0
    Paid WAY too much for too little.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    No pool, no jacuzzi, no lounge, small room, small bathroom

    Holiday weekend, so pricing was high. Only stayed one night and went else where the next night to a nicer hotel with far more amenities for half the price.

    Stayed in May 2023

  • Reviewed: May 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No elevators. For someone who is recovering from a back injury, it was a little difficult to get up and down the stairs.

    location and friendly staff

    Stayed in May 2023

  • Reviewed: April 30, 2023

    6.0
    Pleasant
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was no a hot breakfast Stained towels in the bathroom dirty bathtub and no trash bags in trash cans

    The location of our room

    Stayed in April 2023

  • Reviewed: April 24, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The listing states it comes with a continental breakfast, however, that’s not the case

    Location was great

    Stayed in April 2023

  • Reviewed: April 24, 2023

    8.0
    Take off false information on website.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    On google it showed that this place had a pool, a spa, and breakfast. The front place just laughed when asking about the pool and spa. Breakfast was some sack lunch looking food, did not even taste good.

    The property was a good quiet place to stay and clean.

    Stayed in April 2023

  • Reviewed: April 21, 2023

    7.0
    Good look, good value
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All-plastic tub and shower. Vinyl bathroom floor. Breakfast served in a bag to eat in the room.

    Great room design, efficient and contemporary. Normal size room but with a mini L-shaped sectional on the left side of the room along with the bed, lit by a recessed light. Functioning EV charger. Parking at door.

    Stayed in April 2023

  • Reviewed: March 30, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough Parking space. Front desk could be a little friendlier.

    Stayed in January 2023

  • Reviewed: March 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The aria

    Convenient

    Stayed in March 2023

  • Reviewed: March 3, 2023

    6.0
    Comfortable, clean, but not well maintained.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Areas needed paint - baseboards, bathroom door jams, and outside.

    The beds were great. Appreciated updated sink area, easy to use TV, and had a nice microwave and fridge.

    Stayed in February 2023

Showing 1 - 25

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