458 East White Mountain Boulevard, Pinetop-Lakeside, AZ 85935, United States of America
#25 of 34 hotels in Pinetop-Lakeside
Guests' ChoiceBased on 298 hotel reviews
7.0Cleanliness
7.6
Comfort
7.6
Location
8.3
Facilities
7.0
Staff
7.7
Value for money
7.2
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 19, 2024
Wheeler
United States of AmericaNa
Stayed in March 2024
Reviewed: March 6, 2024
Charlese
United States of AmericaBathroom was dirty
Breakfast isn’t actual breakfast
Stayed in March 2024
Reviewed: February 10, 2024
Regis
United States of AmericaWhen we call to book a room, the answering machine pretends there's a continental breakfast. In reality, you can grab a paper bag with a burrito 🤮 and a tiny muffin + tiny orange juice and a few cookies. And get the coffee in your room.
EV chargers
Stayed in February 2024
Reviewed: January 26, 2024
Mike
United States of AmericaThe bagged breakfast sucked. There was mold on it.
The bagged breakfast sucked. The breakfast burrito had mold on it!!!!!!
Stayed in January 2024
Reviewed: January 17, 2024
Twyla
United States of AmericaIcy sidewalks
Comfy bed and pillows
Stayed in January 2024
Reviewed: December 30, 2023
Angie
United States of AmericaBreakfast in a bag, and it was like a .99 cent burritos
Stayed in December 2023
Reviewed: December 10, 2023
Sharon
United States of AmericaWe were downstairs and the people above us kept walking around and keeping me awake.
We went to the desk at 9:15 and there was a bowl of small apples and tangerines.
Stayed in December 2023
Reviewed: November 6, 2023
Nancy
United States of AmericaThe sack break was disgusting ...burritos were crappy...clementine over ripe an couldn't eat them...It was just awful...
It was clean, the room was comfortable.
Stayed in November 2023
Reviewed: September 16, 2023
Lorena
United States of AmericaThe hotel bed
The town is beautiful
Stayed in September 2023
Reviewed: August 30, 2023
Maestas
United States of AmericaIt was not listed that a mortuary was next door.. parking was limited on the side where the rooms are. Was not told what time breakfast was served.
Everything was clean
Stayed in August 2023
Reviewed: August 22, 2023
Donna
United States of AmericaNo king suite available, so had to pay more for two queen room. Breakfast consisted of frozen breakfast burrito, small muffin, and small can of juice. The only time I saw a person in the office was when I checked in.
Facilities were clean and well maintained.
Stayed in August 2023
Reviewed: August 19, 2023
Jeanette
United States of AmericaThe person at the front desk was harsh in her answers, no customer experience The steps to the 2nd floor were narrow. I changed hotels after my committed stay.
Just the location
Stayed in August 2023
Reviewed: August 16, 2023
Don
United States of AmericaThe 'breakfast' was a processed muffin and burrito in a paper sack. If you advertise a breakfast, you should provide a breakfast. The room coffee maker was the cheapo that makes coffee flavored tea.
convenient location
Stayed in August 2023
Reviewed: August 2, 2023
Gary
United States of AmericaThe ac was very loud.
Good location
Stayed in May 2023
Reviewed: July 29, 2023
Robert
United States of AmericaThe breakfast was horrible. That is way the rating is down. On the phone they said you will have a warm prepared breakfast. This was not true. It was a grab and go bag consisting of orange juice, small muffin, egg sausage burrito (you need to microwave) fig bar. The website did say breakfast could be effected by circumstances. I went to a motel awhile back and they are serving hot breakfast. We had to shorten our stay since my husband had breathing issues by one day. They didn't give a refund. But that is understandable. I didn't expect that.The weather was hotter than expected 98 degrees. however the next day was 90 degrees with rain in the afternoon. Weather limited our ability to go for walks with the dog. Our purpose was to find cooler weather.
Location is good, Clean, comfortable bed.
Stayed in July 2023
Reviewed: June 1, 2023
Wendy
United States of AmericaNo pool, no jacuzzi, no lounge, small room, small bathroom
Holiday weekend, so pricing was high. Only stayed one night and went else where the next night to a nicer hotel with far more amenities for half the price.
Stayed in May 2023
Reviewed: May 26, 2023
Livia
United States of AmericaNo elevators. For someone who is recovering from a back injury, it was a little difficult to get up and down the stairs.
location and friendly staff
Stayed in May 2023
Reviewed: April 30, 2023
Rachelle
United States of AmericaIt was no a hot breakfast Stained towels in the bathroom dirty bathtub and no trash bags in trash cans
The location of our room
Stayed in April 2023
Reviewed: April 24, 2023
Rod
United States of AmericaThe listing states it comes with a continental breakfast, however, that’s not the case
Location was great
Stayed in April 2023
Reviewed: April 24, 2023
Kaylin
United States of AmericaOn google it showed that this place had a pool, a spa, and breakfast. The front place just laughed when asking about the pool and spa. Breakfast was some sack lunch looking food, did not even taste good.
The property was a good quiet place to stay and clean.
Stayed in April 2023
Reviewed: April 21, 2023
David
United States of AmericaAll-plastic tub and shower. Vinyl bathroom floor. Breakfast served in a bag to eat in the room.
Great room design, efficient and contemporary. Normal size room but with a mini L-shaped sectional on the left side of the room along with the bed, lit by a recessed light. Functioning EV charger. Parking at door.
Stayed in April 2023
Reviewed: March 30, 2023
Robert
United States of AmericaNot enough Parking space. Front desk could be a little friendlier.
Stayed in January 2023
Reviewed: March 27, 2023
Michael
United States of AmericaThe aria
Convenient
Stayed in March 2023
Reviewed: March 3, 2023
Anne
United States of AmericaAreas needed paint - baseboards, bathroom door jams, and outside.
The beds were great. Appreciated updated sink area, easy to use TV, and had a nice microwave and fridge.
Stayed in February 2023
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