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8849 WorldQuest Boulevard, Lake Buena Vista, Orlando, FL 32821, United States of America
June 30, 2016
눉I didn't like one of the receptionist attitude. First off, I booked 2 different rooms (one for my kids and I, one for my mom and brothers/sisters) my parents got to check in a few hours before I did and by the time I got there my room had been cancelled!! The girl gave ME an attitude about it and couldn't even explain to me why it had been cancelled. Her response "they thought it was a duplicate" okay, who is THEY?? Fortunately, they un-cancelled it but I was more upset because when I arrived to check in all I wanted to do was go to my room and relax with all 5 of our kids!! Overall, the room was beautiful and clean. Pool was beautiful & it was heated. Didn't have to worry about the kids going into the deep end because the entire pool was about 4 feet. Loved this hotel. Customer service needs a re evaluation
June 28, 2016
눉The twin beds were too small for an adult and we would have liked it if the resort had a restaurant.
눇The rooms were very comfortable, spacious, well-lit, and with lots of amenities; it was like staying in a fancy apartment. We loved it!
June 29, 2016
눉The breakfast could be better
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