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9560 Via Encinas, Lake Buena Vista, Orlando, FL 32830, United States of America
June 24, 2015
June 2, 2015
눉We stayed in what the front desk clerk said was the “most recently renovated tower”. She also mentioned that they get noise complaints from many of the guests but seldom receive the complaints from this tower. We did not have a noise issue, but the halls and room smelled of old, stale smoke. There was a charge for the shuttle to Disney (We have stayed all over Orlando and almost always had a free shuttle), and their main objective was to sell us a time share, not to accommodate our vacation needs. The pool and lazy river were filled with leaves and overall, it was simply unpleasant. For the prices, we have stayed in much cleaner and friendlier environments.
June 7, 2015
눉When we arrived to check in at 4:06pm the lady said our room was not ready after a 4 hour drive I was beyond upset. On my reservation said check in time 4pm and we received a welcome letter that said 4pm check in. And she said check in was between 4-6pm. Not acceptable!
눇Liked the spacious rooms and convinience.
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