Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
205 East 45th Street, Midtown East, New York, NY 10017, USA
29 March 2016
눉We booked it because the photos and reviews made it look shiny and new, with a nice lobby to sit around in. It was very shabby, the furniture was water-stained and old, there was noisy plumbing throughout the night, the lobby was being renovated so there was only a small space to check in and then our "welcome pack" was actually a bid to sell us a timeshare. The staff were 'nice' but we didn't find that particularly welcoming. The hotel is moving to being a timeshare place. We felt very let down and thought that bad feelings could have been avoided if the hotel had contacted guests upfront to say that the building was being renovated and even offered a discount because of that. We did complain the following morning particularly about the plumbing and the staff received the feedback positively..
눇Location was good. Staff tried to be helpful and were pleasant.
22 March 2016
눉Staff very flippant and surly. Wouldn't go out of their way to help at all. Very pushy timeshare salespeople everywhere who need to learn to take no for an answer!!
눇Nice room. Good location. Great cleaning service.
27 March 2016
눉Small room expensive
눇Small dark room, expensive
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!