3100 Kronprindsens Tvaer, 00802 Charlotte Amalie, U.S. Virgin Islands
#10 of 10 hotels in Charlotte Amalie
Guests' ChoiceBased on 748 hotel reviews
6.2Cleanliness
6.9
Comfort
6.8
Location
8.2
Facilities
6.2
Staff
7.3
Value for money
6.1
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Dionne
British Virgin IslandsNo hot water
Friendly staff..
Stayed in April 2024
Reviewed: April 15, 2024
Kevin
United States of AmericaAC didn't work.
The location
Stayed in April 2024
Reviewed: April 9, 2024
Sharon
United States of AmericaNoise
Room was comfortable
Stayed in March 2024
Reviewed: April 8, 2024
Dominique
United States of AmericaBreakfast can be included in stay
I didn’t receive any breakfast
Stayed in April 2024
Reviewed: April 6, 2024
Vojko
Slovenia/
A pleasant waterfront hotel in the city
Stayed in March 2024
Reviewed: April 2, 2024
Brittney
United KingdomRoom smelled moldy and bath tub was dirty. Pricey stay for poor room quality.
Location is great and staff were kind and helpful.
Stayed in March 2024
Reviewed: March 30, 2024
Candace
United States of AmericaI did not like the fact, there is no room service everyday and you had to pay for breakfast.
The ambiance was nice.
Stayed in March 2024
Reviewed: March 26, 2024
Sandra
United States of AmericaStaff were not friendly and acted like they didn't want to be bothered No vending for water or anything to drink. Had to walk to store just for bottled water. Had a room facing the ocean which was nice but it was extremely noisy from all the traffic from the street.
Hotel room was clean and comfortable
Stayed in March 2024
Reviewed: March 25, 2024
Marta
Puerto RicoStaff could be nicer
Location, rooms are conftable
Stayed in March 2024
Reviewed: March 19, 2024
Corky
United States of AmericaPlace felt empty and almost abandoned when we checked in.
Nice layout and friendly staff. Close to the airport.
Stayed in March 2024
Reviewed: March 19, 2024
Smith
British Virgin IslandsI requested clean towels and was given one and the maid said she will bring it later but never did
Stayed in February 2024
Reviewed: March 18, 2024
Crystal
United States of AmericaThe shower wasn’t good, the water pressure was bad and at one point the shower shut completely off while I was showering. A hotel for this amount of money should have adequate showers
It was clean and close to the Airport
Stayed in March 2024
Reviewed: March 16, 2024
Alisa
United States of AmericaIt could just use a little work and it could be great! No bar music or entertainment, very limited food & bar hours. By adding a few things and updating a little could make all the difference...
Location and check in was great!!!!
Stayed in March 2024
Reviewed: March 11, 2024
Treasure
British Virgin IslandsThe toilet did not flush properly
The bed
Stayed in March 2024
Reviewed: March 10, 2024
Amogh
United States of AmericaCheck in time was already late (4pm) but on arrival I was told to come back at 5pm because the room wasn’t ready. Note, this was after asking for early checkin at 3pm which I did not get a reply for. Also, the staff member who checked me in was slightly snarky (not discourteous) about the delay and the recourse
Location
Stayed in March 2024
Reviewed: March 7, 2024
Denmark-adkins
United States of Americabathroom was horrible. toliet was stopped up entore time the claim to have no other rooms
location
Stayed in March 2024
Reviewed: March 5, 2024
Joseph
United States of AmericaIt took 3 hours after my check in time to get my room, Air Conditioner did not work, water pressure was extremely poor.
Downtown convenience
Stayed in March 2024
Reviewed: February 25, 2024
Ganga
British Virgin IslandsNo microwave
Quietness
Stayed in February 2024
Reviewed: February 12, 2024
Chan
United States of AmericaRoom needed a microwave
Lots of space
Stayed in February 2024
Reviewed: February 10, 2024
Evans
United States of AmericaDated run down
Location
Stayed in February 2024
Reviewed: February 9, 2024
Cara
GermanyRestaurant was closed, so we couldn’t get breakfast.
Stayed in February 2024
Reviewed: January 30, 2024
Michael
United States of AmericaBreakfast obviously! The hotel feels run down, needs some sprucing up. But the staff was very pleasant and accommodating.
The breakfast was horrible, breakfast staff was terrible (ask anyone!). The rest of the staff was very good
Stayed in December 2023
Reviewed: January 29, 2024
Patricia
United States of AmericaInfo at reception. For example we did not know how to contact the front desk. Its 262 , would you have guessed.? We didn’t and had to go in person
The staff was very responsive. Our room had “sand flies”. They offered to spray and change our room. We took the change.
Stayed in January 2024
Reviewed: January 17, 2024
Fowles
BermudaNo towels or wash rags in the room on arrival. Phone in the room was not working.
Room was readily available. Once I made a request, it was fulfilled.
Stayed in December 2023
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