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21 Hang Thung , Hoan Kiem, Hanoi, Vietnam
27 May 2016
19 May 2016
5 May 2016
눉Staff seemed to have a problem saying "no". Which could be seen as a good thing, but not when they aren't able to then deliver on what they say "yes" to. Case in point: asked if I could get a cab to the airport the morning of my departure. I asked if I could pay them for the cab, as I had already exhausted all my cash. They said "yes", and even went as far as to give me an invoice stamped paid. Get out of the cab at the airport, and as I'm trying to check in the cab driver is hunting me down, saying he hasn't been paid. Turns out the hotel DIDN'T actually charge me for the ride. So he had to wait for 30 minutes as I checked bags, paid for excess weight, and then waited in line to draw more cash. Would have been avoided with a simple "no".
눇Bang for the buck was great ($1 beers in the minibar!). Old Quarter Hanoi definitely looks kind of grimy, so it was great to see how clean and spacious this hotel was on the inside. Staff spoke passable English. Breakfast/rooftop restaurant was very nice. Good happy hour too! Room was very clean, and AC worked well. They also provide laptop computers with internet in the rooms in addition to free wifi. Overall great place to relax after a day of navigating the hectic streets of the Old Quarter.
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