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Cat Ba Island, Cat Ba, Vietnam
15 August 2016
눉This is a 10$ a night dump masquerading as a 40-60$ a night quality hotel. There is a mentally unstable young security guard who was quite aggressive and antagonising, even as we sat checking into hotel. The poor Hotel receptionist had to take him aside and speak with him. My vietnamese girlfriend, who was present and understood every word he said, is convinced the man is not well mentally yet he works front of house in this dump. The room we booked was nothing like the picture, no lounge sofa area, in suite room we paid extra for. The Entire Hotel stinks, of rotting fish, and Poor sanitation control. And as for Cat Ba? Dont bother, do a boat tour from Halong Pier dont stay on the Island, we wont make that mistake again. You would be wise to do the same. We stayed in 9 hotels over 3/4 weeks, 8 were wonderful and have received well deserved complimentary reviews to suit. Leaving bad reviews is something i dont do, but in this case is absolutely warranted!
눇Relieved to have only booked 1 night not the 3 we had planned
4 August 2016
눉Staff not interested Service not good. No beach at all however said on booking they had. Trier toget Most money out of is. NOT a nice place to stay! Not worth the money too.
눇Location is good
9 August 2016
눉Staff was extremely unfriendly and unhelpful, tried to rip us off as well when we wanted to rent motorcycles from the hotel. When we asked for her manager she said 'manager is very busy' even though it was deserted during the day. Additionally the rooms are very disappointing for the amount of money you spend. We have had way better, cleaner, better maintained and newer rooms in hostels even which were half of the price. The whole place gives you the idea of an ignorance for maintenance and proper cleaning. Shower was overflowing and the wifi did not work at all even though there were several networks on each floor. When asking about the disfunctioning wifi connection, staff laughed and said they would look after it, they didn't. Staff also speaks no acceptable English or pretends not to hear you when you are being just slightly difficult. Absolutely the worst stay ever in Vietnam, and that means something as we are backpackers and we normally stay in hostels. We went to this hotel to get a bit of luxury for a day, utter disappointment. Did not even dared to ask why the Christmas paintings where still on the glass at the front of the building in the middle of August, but it might just be a sign of complete ignorance. Or maybe all the screaming Chinese tourists in the hotel don't know when its christmas exactly. In summary: extremely bad value for money. To not sound all pissed: breakfast was actually quite good and was the only reason why we did not ask for a refund in the end, besides being in a hurry.
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