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46 Bat Su Street, Hoan Kiem, Hanoi, Vietnam
25 May 2016
17 May 2016
눉Noisy due to construction work going on next door, although not the hotels fault. Hotel offer excursions that are horribly overpriced, much cheaper down the road.
눇Staff are the best, good breakfast, wifi and well furnished rooms rooms. Upon arrival you get an introduction to the Hanoi and all that's in the area. Nice touches like snacks being left in the room. Special thanks to Tam Mai :)
19 May 2016
눉The Ha Long Bay trip with Oasis cruises booked through the hotel wasn't as good as advertised. I do not fault the hotel as the tour operators are not directly affiliated. The "4 star package" is much more like a 3 star. The tour was mostly just awkward due to some arrogant tour staff, uncomfortable time management and deceptive extra charges. Not one person on the tour was happy. However the shuttle Limo bus that took us to Ha Long Bay was exceptional, total comfort and luxury with wifi and entertainment and spacious leather independent seats better than any other bus we saw in Ha long bay.
눇The staff are absolutely incredible. Keeli,Susu, and Mark where absolutely impeccable they are truly some of the best hotel staff I have every encountered. Many hotels could take lesson from the staff here.It was an absolute pleasure dealing with them.
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