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91A Hang Ma, Hoan Kiem , Hoan Kiem, Hanoi, Vietnam
20 May 2016
12 May 2016
눉They messed up my booking so put me in a family room where most of the lights and power outlet didn't work, the toilet seat was broken too. The place is pretty dated and there were holes in my sheet also they gave me only one tiny towel. In the morning she cleaned my sink moving all my toiletries around but didn't empty my bin (I would rather she had done the reverse). One evening I met up with a friend, I thought since I had paid for a double room and was alone that I was allowed (like in any hotel) to bring a guest but the guy on the night shift not only refused but was extremely aggressive in doing so, he threatened to call the police which was just preposterous. I am a paying customer and I really do not appreciate being treated like this. It is one thing to disagree with someone but you do not have to yell at them and be aggressive especially when that someone is a customer.
눇The location in the old quarter but not where all the bars are so it was quiet the girl who served breakfast was adorable
19 May 2016
눉WiFi was not working in the room, only downstars. No daylight in the room
눇Staff is extremely nice and helpful. They provided us free map and tips what to visit. Room was clean, nicely furnished, bad comfy. Breakfast included was simple but good
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