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28 Nguyen Tat Thanh, Tan An, Hoi An, Vietnam
4 February 2016
눉Was too noisy for a resort. The first evening I arrived there was a very loud party going on in the main restaurant area which I was told was in preparation for Tet but the volume was simply obscene. The next morning I awoke at 8am to very loud construction noise. At 8:30 came an awful shock when live music being played at ear-splitting levels made it clear that there would be no getting back to sleep. It was loud enough to shake the building. After complaints I was told this was in preparation for a wedding party later that evening. Why they needed to start at 8:30 is beyond me. Simply awful. My room was moved (and upgraded which was a nice bonus) which reduced some of the noise level but certainly did not eliminate it. The resort is still in construction which means that there is no spa and construction noise is pretty much constant. It sit also is a place where they bus in coach loads of people to eat in the restaurant or to tour their frankly embarrassing "silk village". The silk village is only for show. Nothing is actually produced. When the tours come through the staff with weave a few obligatory rows, or show how the spinning is done etc. The only part of the tour meant to be helpful is of course their tailoring shop (surprise surprise) where the silk is certainly good quality and I have no reason to believe that tailoring isn't top-notch but the prices are certainly exorbitant. In many cases being even more expensive than you would pay in the western world.
눇Very helpful staff who did their best to deal with complaints and accommodate additional requests whenever possible. The rooms were very spacious and clean. The beds were extremely comfortable. Which is something you cannot say about most hotels in the area. Fantastic coffee at the pool side restaurant. Wifi had a few down moments but overall fairly decent.
26 January 2016
눇I loved the style of the property very pretty and the staff were very friendly
28 January 2016
눇Everything. A new hotel which has been open for three months with most attentive friendly staff: We had a beautiful pool view room which was immaculate. Good food with plenty of choice. The complimentary tour of silk village (silk making process) was extremely interesting. Nothing was too much trouble for the staff.
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