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43A Bat Su Street, Hoan Kiem, Hanoi, Vietnam
19 June 2016
눉The rooms were quite dimly-lit and toiletries were basic. The safe box in the room wasn't drilled to the wall.
눇First of all, the hotel is located at the heart of Old Quarter. Convenient to walk to the many sites and food places. The staff were friendly and very helpful to provide travel suggestions and options. They are also sensitive to the needs we have as a family, giving us rooms on the same floor and doing advance tour booking for our Halong Bay cruise. It made the vacation easy and stress-free.
17 June 2016
눉Breakfast was very good though room had no windows Been woken early morning by state public broadcasts on loudspeakers on lampposts.
눇Staff were amazing and couldn't do enough for you. Great location and great price.
18 June 2016
눉The beds are a little hard
눇I cannot say enough about the staff working here. Their English was impeccable, they were incredibly helpful and friendly. We arrived and Eliza took us through local sights and restaurant recommendations. She recommended a Ha Long bay tour with Aclass cruises which we went on and was an excellent tour. I later gave a taxi driver 500dong instead of 50 and the hotel got my money back for me. Breakfast buffet was included and it was delicious. The hotel was clean and air-conditioning worked well. The rooms were decent considering the price. The location is ideal for exploring Hanoi, 5-10 min walk to the old town and just outside the noisy part. Would definitely recommend this to my friends.
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